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Lead a fast-growing contact center in Cyprus. You guide teams, raise service quality, and build a stable setup that supports clear goals. You shape structure, improve output, and drive a workplace where people grow.
Enjoy life in Cyprus with warm weather, easy access to the sea, and a balanced lifestyle.
Your role
• Lead daily operations
• Support supervisors and agents
• Track performance trends and act fast
• Hire and onboard bilingual staff, English plus Swedish or Finnish
• Improve processes and AI usage
• Secure GDPR and COPC standards
• Work with global teams to lift service delivery
You bring
• 3 to 5 years in contact center or BPO leadership
• Team leadership experience
• Strong hiring and retention skills
• Clear analytical thinking and firm decisions
• People-focused leadership
• Fluency in English plus Swedish or Finnish
• COPC knowledge and AI tools as a plus
Why join
• Shape a fast-growing hub
• Work with an international team
• Live in Cyprus with a strong work-life balance
• Receive structured training in systems, compliance, coaching, and best practices
Ready for your next step? Lead operations and build your career in sunny Cyprus!
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