About this role
Gävle Municipality offers interesting and challenging jobs with excellent opportunities for you to grow. In the coastal city of Gävle, you are close to nature, culture, and experiences. Do you want to help take Gävle into the future? We are now looking for someone who wants to make Gävle even better together with us!
The employees of Livsmiljö Gävle make Gävle more beautiful, safer, and more eventful. Every day, we provide people with experiences while building, developing, and influencing today’s and tomorrow’s society. Your contributions will have a significant impact on the everyday lives of Gävle residents. We offer you a meaningful, stimulating, and developmental job. We ensure that Gävle grows and provides exciting experiences for its residents.
The School Transport and Public Transport unit is part of the operational service within the Livsmiljö sector. The unit makes administrative decisions based on individual assessments and applicable practices in matters related to school transport, student travel, public transport, national public transport, and parking permits for people with disabilities. In line with Livsmiljö's goals and direction, it is our mission to create the right conditions to facilitate people’s everyday lives. The unit consists of 6 case officers, and we are stationed at the Administrative Building in Gävle. We now need an additional team member for a fixed-term position from February 1, 2026, to January 31, 2027, with the possibility of extension.
TASKS
Are you someone who easily takes responsibility and works independently based on clear requirements and guidelines? Are you confident and experienced in communicating with customers both verbally and in writing? Then you might be the person we are looking for as a School Transport and Public Transport Case Officer. Come and help make Gävle safer with us!
In the role of School Transport and Public Transport Case Officer, you will be responsible for matters concerning school transport, student travel, public transport, national public transport, and parking permits for people with disabilities. Your mission will be to process, administer, and make decisions on these issues based on applicable laws, practices, and guidelines. Your tasks will also include investigative work related to traffic safety, disabilities, and accessibility.
You will join a unit that is in the midst of a transformation of existing processes, IT systems, and services.
In this position, you will work on behalf of the Community Building Committee. This assignment may involve preparing statements, decision-making materials, or other information requested by the Community Building Committee.
The position entails being the unit's representative to the municipality's residents. You are comfortable taking responsibility and working independently towards clear requirements and guidelines, as the work involves exercising authority. The job also includes developing contacts with both internal and external parties as well as participating in the unit's development work.
QUALIFICATIONS
We are looking for someone with a higher education degree relevant to the position, such as a degree in social work, social sciences, or political science. To be considered for the position, you should have previous work experience in exercising authority within the last three years. Proficiency in the Swedish language, both spoken and written, is required. Additionally, you should have experience in a service role where you are accustomed to meeting customers based on their individual needs, both in writing and verbally.
It is considered an advantage if you have participated in development projects related to digitization or the development of existing IT systems.
As a person, you have the ability to create and maintain good relationships, both internally and externally, and collaborate well with individuals in various contexts and functions. You plan and organize your work, set goals, allocate resources, follow up, and complete activities. Your initiative is strong, and you can make quick and clear decisions both independently and in collaboration with others. You recognize what needs to be prioritized, are efficient, and utilize resources effectively to achieve results, while also finding alternative solutions to emerging problems.
OTHER
To ensure the quality of the recruitment process in Gävle Municipality and to facilitate good communication with our applicants, we ask you to submit your application digitally via Visma Recruit, not via email or paper format. If you have a protected identity, please contact the recruiting manager; do not submit your application digitally.
Within Gävle Municipality, there is a decision regarding the right to full-time employment, which means that permanent employees can request that the position be a full-time role. This request must be accommodated within six months, calculated from the first day of employment. To have your right to full-time employment fulfilled, you may need to perform other tasks than those typically included in your role.
Gävle Municipality is part of the Finnish administrative area. Therefore, if you also speak Finnish in addition to our other competency requirements, it may be an asset.
In preparation for the recruitment process, Gävle Municipality has made decisions regarding recruitment channels and marketing. We kindly ask that media sellers, recruitment sites, and similar entities refrain from contacting