Senior IT Generalist – 14162

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description: We are looking for a Senior IT Generalist to join our dynamic team. What you will work on: • Deliver first-line on-site IT support for end users across Windows, macOS, and Linux platforms. • Troubleshoot hardware, software, and network issues, escalating complex cases to the external IT service provider. • Set up and maintain workstations, monitors, and peripherals for new and existing employees. • Support video conferencing and meeting-room technology, ensuring reliable operation. • Maintain local printing, scanning, and connectivity infrastructure. • Coordinate IT onboarding and offboarding in collaboration with HR and the service provider. • Manage ordering, tracking, and documentation of IT assets, accessories, and software licenses. • Prepare, ship, and receive IT equipment for staff as required. • Support and guide users in effectively utilizing M365 applications (Outlook, Teams, SharePoint, OneDrive, PowerApps, Power Automate, Power BI). • Create and manage SharePoint sites and document libraries under the guidance of the IT service provider. • Assist in maintaining user permissions, groups, and distribution lists. • Act as the primary local contact for the external IT service provider, monitoring ticket resolution and identifying areas for improvement. • Participate in small IT improvement initiatives and pilot deployments. What you bring: • Several years of experience in IT support or generalist IT roles, ideally within a technical or engineering environment. • Strong practical knowledge of Windows and macOS; familiarity with Linux (Ubuntu) is a plus. • Hands-on experience supporting M365 environments and collaboration tools. • Solid understanding of productivity applications such as Teams, Outlook, SharePoint, and Power Automate. • Basic networking, hardware setup, and AV/conference equipment knowledge. • Excellent organizational skills with attention to detail and accountability for IT assets. • Fluent in English, both spoken and written. • Service-oriented, approachable, and patient with a proactive mindset. • Self-driven and reliable, able to operate independently while collaborating effectively with external providers. • Structured, process-oriented, and pragmatic, with a strong focus on delivering solutions efficiently