Transport Service Administrator for the Citizen Service Unit

Stockholm – our capital city filled with millions of dreams, expectations, and ambitions. We work for everyone living here today and in the future. We are now looking for someone who wants to think big, new, and differently with us – for the people of Stockholm. Hägersten-Älvsjö is one of 11 district administrations in the City of Stockholm, with approximately 3,000 employees. Today, we are one of the city's largest districts, with around 130,000 residents. In Hägersten-Älvsjö, you are close to the city, transportation, and nature. We offer a dynamic workplace with opportunities for you to develop in your role. Welcome to us The Citizen Service Unit is part of the Department of Community and Service. In addition to the Citizen Service Unit, the department includes the Service and Facilities Unit, the Urban Environment Unit, and the Committee Secretariat. The department is also responsible for safety and security issues, environmental and climate matters, business development, civil society and culture, urban planning, information security, and data protection. Our mission is to provide residents in the district with accessible and high-quality service. We are here to facilitate everyday life and provide support in various life situations. In Citizen Service, there are five community advisors, two transport service administrators, and one group leader. The unit also consists of five budget and debt advisors, a coordinator for parental support, three summer job administrators, and a group leader for the leisure bank. One of our transport service administrators is on parental leave. Therefore, we are looking for a transport service administrator for a temporary position until December 31, 2026. We offer With us, you will benefit from flexible working hours, including flextime and winter and summer working hours. We provide wellness opportunities, and you also have the option to convert vacation day allowances into extra vacation days. You will also have access to close and available management with regular check-in meetings, and we offer friendly and helpful colleagues who are very engaged in their work. Your role As a transport service administrator, you will be responsible for all administration related to transport services, including statistics, archiving, and data management. You will process incoming applications for transport services, handling at least six per week, and distribute complete applications to other community advisors. The role also includes administrative tasks such as orders and handling of purchase and supplier invoices. If needed, you will staff the citizen office together with a community advisor. Your skills and experience We are looking for someone who has: • experience in processing transport services • previously worked with the finance and procurement system Agresso It is advantageous if you have: • experience with administrative tasks and • good knowledge of the Office suite Personal qualities Eligible for transport services are those who, due to disabilities, have significant difficulties moving independently or traveling using public transportation. You will encounter people of all ages with diverse backgrounds and disabilities. Therefore, we expect you to be confident and stable, with a genuine interest in people and an empathetic approach. In this role, you are expected to be self-driven, taking responsibility and pushing your tasks forward. We also see that you can easily adapt to changing circumstances, identifying opportunities in changes and collaborating with the team to develop and improve our services. You need to be able to articulate yourself well in both spoken and written communication, as the transport service assessment is a very important part of the decision-making process. Other The position is located in Älvsjö, where you will share an office with community advisors and transport service administrators in an open office landscape. Since the unit provides services to residents in the Hägersten-Älvsjö district administration, some work may occur outside of office hours, but no later than 7:00 PM and only on rare occasions per term. The City of Stockholm works with competence-based recruitment aimed at recognizing each person's skills and thus combating discrimination.