About this role
Are you driven by providing excellent service, solving problems, and creating satisfied customers? Then this role might be for you. We are now seeking a Customer Service Representative in Danish
In this role, you will provide professional support to our customers, primarily in Danish and Swedish. You will answer questions via phone and email, help with information about products, services, and invoices, and ensure each customer has a positive experience. You will also work in our systems to register and follow up on cases, and collaborate with other departments to find the best solutions for customers.
We are looking for someone with excellent Danish and Swedish skills, both spoken and written, as well as good English. You have at least a high school education and enjoy a role where you can communicate, solve problems, and make a difference for others.
Previous experience in customer service, consulting, retail, or other service professions is meritorious, but the most important thing is having the right attitude and willingness to provide the best possible service.
We believe you are engaged, responsible, and detail-oriented. You enjoy interacting with people, are solution-oriented, and quickly adapt to routines and systems.
The position is hourly-based with start date by agreement. Working hours are weekdays between 08:00 and 17:00, and we offer a competitive hourly rate of 142 SEK in accordance with current collective agreement.
With us, you'll have the opportunity to develop in a customer-focused environment where each day brings new conversations, challenges, and opportunities to create excellent customer experiences.
About Barona Contact Center
Barona Contact Center offers a stimulating and eventful work environment. Barona has collective agreements, occupational pension, and wellness benefits. You will work closely with your team leader and be offered continuous coaching and skills development. We are a tight-knit group that enjoys working together and actively cultivate an open and positive corporate culture. Here, you'll have fun at work.
Interviews will be conducted continuously, and the position may be filled before the application deadline, so submit your application today. Due to GDPR, we cannot accept applications via email, so apply for the position through our website. If you have questions about the process, please feel free to contact the responsible recruiter.
Warm welcome with your application!
More about Barona
Barona is an international group with offices in 10 countries. In Sweden, we have offices in Stockholm, Gothenburg, Malmö, Falun, and Strömsund, but we deliver competence solutions across the entire country. We offer our clients a visionary and future-adapted partnership and our employees exciting opportunities at all stages of their careers. Since our founding in Finland in 1999, our success is built on our entire organization being customer-oriented and challenging traditional thinking in service offerings and business development. Through our focus on innovation and digitalization, we can constantly stay at the forefront of modern recruitment.
Read more here: https://barona.se/om-barona/
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