Are You the One Who Likes to Get Things Rolling – Both in Network and Server Hall?
At Generic, you'll become a key team member in a committed operations team maintaining some of Sweden's most business-critical environments. Here, you'll combine practical work in data centers with technically advanced troubleshooting, configuration, and network operations. Generic is seeking someone who wants freedom with responsibility, appreciates structure, and enjoys solving problems that truly make a difference – every day.
About the Position
Professionals Nord is seeking a Network and IT Operations Technician for Generic. This is a direct recruitment, meaning the recruitment process will be managed by Professionals Nord, and you will be hired directly by Generic.
Job Responsibilities:
• Daily operations & troubleshooting in networks/firewalls/servers
• Configuration work (switches, routers, firewalls, VPN), platform patching, and hardware lifecycle
• Monitoring & incident management: alert analysis, clear reporting
• Change management: schedules and risk/rollback planning
• Security & compliance: access control, baseline hygiene, ISO 27001
• Collaboration with operations colleagues and development; customer contact possible
• Third-line support for customer service on complex issues
Location: Piteå and surrounding area, based at Generic's operations office or data center.
We Are Looking For:
A self-driven, practically-oriented person comfortable in technical, dynamic environments. You are structured and methodical, especially in troubleshooting, and document clearly and accurately.
Required Experience:
• Networking/Cisco: switching/routing, VLAN, BGP/OSPF, QoS basics
• Firewalls/VPN: policy/ACL, NAT, IPS/IDS fundamentals, IPsec/SSL-VPN
• Linux: network services, logs, package management
• Windows Server: AD basics, RDP, updates, basic configuration
• Data Center: cabling, fiber/patch, rack/rails, physical troubleshooting
• Monitoring & logging: syslog/ELK, runbooks
• On-call experience: ability to respond quickly, triage, and escalate
Preferred Qualifications:
• Firewall products: e.g., Fortinet/WatchGuard
• Automation: Ansible/Bash/Python for network/OS tasks
• Virtualization: Kubernetes, containers, VMware
• Experience in telecom/CPaaS with high data integrity requirements
START: Immediate
SCOPE: Full-time
CITY: Piteå
SELECTION: Ongoing
CONTACT: Alma Jonsson /
[email protected]
Apply by clicking "Apply" below. Applications are reviewed continuously.