Operations Coordinator, Support and Matching Department

Do you have experience in strategic work within a complex organization and want to help develop the area of Initial Support? We are looking for someone with strong analytical skills and experience in organizational management who wants to provide qualified support to the management of a socially important operation. Together, we will get Sweden to work. Would you like to be one of us? Department Staff's Mission At the staff of the new department for Support and Matching, the head of staff works alongside seven colleagues. The staff's mission encompasses several important responsibilities. It provides strategic support to the department head by preparing documents such as operational plans, workplace environment plans, as well as budget and recruitment plans. The staff also has a coordinating role for the department's main processes, where decision-making, preparation, and collaboration processes are brought together. In addition, the staff supports the operational units with department-wide documents and is responsible for good governance, which includes compiling consultation responses, following up on operations, and contributing to long-term planning. We are now seeking two Operations Coordinators. Job Description The Operations Coordinator is part of the department's staff and serves as an important support and resource for both the department head and the head of staff. The tasks will vary based on the needs that arise within the organization. The primary responsibilities include coordinating, managing, and following up on operations from both an operational and strategic perspective. Examples of tasks include: - Being responsible for identifying development needs and translating these into concrete activities. - Monitoring and being well-informed about current societal developments relevant to the department and analyzing potential consequences for the operations based on this. - Carrying out qualified assignments and driving development and change initiatives. To succeed in this role, you need to have excellent problem-solving skills, as well as strong analytical and strategic abilities. You inspire engagement, initiative, and accountability. You have the ability to collaborate, listen, and build good relationships. You possess strong communication skills, both written and verbal, and are flexible. The role provides close support to management, and the relationship is largely built on trust and confidence. Our Offer The position is a permanent full-time employment that may begin with a six-month probationary period. The work location is the Swedish Public Employment Service's headquarters in Solna Strand. We offer you the opportunity to work in an environment where we value a balance between work and personal life. You will have access to a generous vacation agreement, flexible working hours, and the possibility to work remotely up to 49 percent on an annual basis. However, as the work in a staff role is characterized by significant collaboration, short lead times, and network building, you will often need to be present at the office. We also include wellness activities during working hours and a favorable wellness allowance. As an employee at the Swedish Public Employment Service, you also have access to professional development and career opportunities within the agency. Through our work, we contribute to an inclusive and sustainable society, where you have the opportunity to make a real difference for individuals and for society as a whole. Basic Requirements for the Position - Higher education in fields such as political science, social sciences, economics, law, or other areas deemed equivalent - Relevant experience and good knowledge in one or more of the following areas: organizational management, operational planning, and operational follow-up - Experience in driving development and improvement work as well as method and process development - Experience in strategic work, preferably in a leadership role - Good knowledge of the Swedish Public Employment Service's operations and at least one year of experience working within the agency Additional Qualifications for the Position - Experience in working with goal and result follow-up - Good knowledge of the Swedish Public Employment Service's framework programs and initiatives - Experience as an operations coordinator or manager at the Swedish Public Employment Service The government’s value base guides us in our daily work. As an employee with us, you are expected to work fairly, impartially, and with high integrity, as well as contribute to maintaining and strengthening trust in our agency. In addition to these qualifications, you possess personal abilities and a propensity to work in accordance with the Swedish Public Employment Service's employee principles: Employees at the Swedish Public Employment Service: - Take responsibility for their work performance and their contribution to the whole - Adapt to change and unforeseen events - Initiate development and contribute to improvement Application Does this sound like a position for you? We welcome your application by December 5, 2025. Please attach your CV specifying the years, months, and tasks for each employment, as well as certificates that support the requirements for education and/or work experience in your application. It is important that you answer the selection questions in detail and truthfully, so we can get a clear picture of your experience. If the requested information is not provided, you risk being excluded from the selection process. You do not need to submit a personal letter. During the recruitment process, selection tests may occur. We will keep you informed throughout the recruitment process.