About this role
Are you interested in working more closely with patients? Welcome to us at the Child and Adolescent Psychiatric Clinic in Norrköping!
We are part of the Psychiatric Center in Region Östergötland.
The clinic primarily operates as a cohesive outpatient facility for children and adolescents under 18 years of age and their families in the municipalities of Norrköping, Finspång, Söderköping, and Valdemarsvik.
We meet patients for both planned treatment and acute assessment. The most common conditions among our patients are depression, anxiety disorders, and behavioral and concentration difficulties.
Our Offer
For a better future. Region Östergötland has high ambitions and a responsible mission. It is about health and care, about the development of our region, and about those who live and reside here. We want to continue to be at the forefront, with care, research, and education. This means daring to think innovatively – and having the best employees. Therefore, we offer unique opportunities for further learning and invest in modern environments with effective systems and tools. Many of us meet patients and their relatives, while others create the conditions for life-saving interventions. With us, fantastic people work towards the same goal – to make a real difference, and for a better future.
With us, you will be part of a stable and experienced team of healthcare administrators. The tasks are broad and encompass many challenges. Among other things, you will have the opportunity for more patient-centered work than in many other clinics by being the first point of contact via phone and reception for our patients and their families.
There is also the possibility of flexible working hours and remote work when the work situation allows it.
Job Description
In the role of healthcare administrator with us, we offer a stimulating and varied job with standard tasks such as documentation in Cosmic and reception work, but also a wide range of other administrative tasks in the clinic's various systems, as well as the benefit of providing administrative support to the clinic's practitioners.
The position also includes staffing the phone and reception, where you will be the one to provide a first point of contact for patients and their families in crisis.
The clinic in Norrköping has about 90 employees, including 6 healthcare administrators and one administrator.
About You
You have a higher vocational education as a healthcare administrator, medical secretary, or equivalent.
Experience with Cosmic and other IT systems used in Region Östergötland is advantageous. Particularly valuable is prior experience in a more patient-centered role with children and adolescents and their families within child and adolescent psychiatry, a good ability to meet people in various life situations, and previous experience in handling individuals in crisis.
To thrive and fit in with us, your personal qualities are important. You are accustomed to working both independently and in a team. You have a good ability to express yourself both verbally and in writing. You are responsible, structured, service-oriented, and attentive. You have a good demeanor and strong collaborative skills.
Great emphasis will be placed on personal suitability.
Application and Employment
Before employment in a patient-centered role within Region Östergötland, you will need to fill out a [specific document link].
We warmly welcome your application! If you need assistance with the registration process, please contact customer service Support and Service at 010-103 60 00 during office hours.
To staffing, placement, and recruitment companies, and to you as a salesperson:
We kindly but firmly decline direct contact with staffing, placement, and recruitment companies, as well as other external actors and salespeople for additional job advertisements. Region Östergötland has contracted agreements.