Trade Development & Operations Lead

**Job Description** **WHAT YOU’LL DO** As a Trade Development & Operations Lead with a focus on Sustainability Regulatory, you will be responsible for defining, developing, and following up on global Trade and Customs standards and guidelines based on best practices, while supporting the rollout of new trade-related expansions and capabilities. The role involves close collaboration with regional Trade teams to monitor operational performance, support operational excellence improvements, and resolve major issues in Customs and Trade processes. Additionally, this role will focus on ensuring compliance with evolving sustainability-related regulations by integrating them into global trade operations, updating internal processes, and enabling seamless, compliant implementation across markets. **Key Responsibilities:** - Contribute Trade and sustainability expertise on new initiatives as well as strategic and operational topics through close collaboration with key stakeholders. - Define, develop, and follow up on global Trade standards and guidelines based on best practices, including item classification for customs, import/export operations, Product Classification, cross-border moves, sustainability compliance, etc. - Support the establishment of import structures and customs formalities in new markets, including training for the IMPEX department in new markets in close collaboration with Regional Trade teams while embedding sustainability considerations. - Responsible for monitoring and following up on global Duty costs and KPIs, identifying trends, and highlighting opportunities and issues. - Lead and ensure close collaboration with Logistics Regional Trade, including follow-up on Trade operational KPIs, ensuring legal compliance with considerations for end-to-end flow, balancing service level, cost, sustainability, and identifying global synergies. - Ensure compliance with the latest legal requirements in Trade processes by continuously monitoring and driving internal controls/audits of customs formalities and by close collaboration with Regional Trade teams. - Monitor global Trade operational risks and issues, also handling major issues and exception resolution of customs & trade formalities and processes, including non-compliance and trade obstacles, as well as sustainability compliance risks. - Ensure smooth Trade and sustainability-related rollouts via close collaboration with Logistics business and tech implementation and rollout teams. - Actively stay up-to-date on global logistics end-to-end operational status, KPIs, issues and risks, and sustainability compliance risks. - Identify sustainability opportunities and challenges from a social, economic, and environmental perspective. - Interpret and implement current and upcoming sustainability frameworks (e.g., EUDR, CBAM, ESPR, DPP, FLR) across global trade operations. **WHO YOU ARE** - A seasoned professional with solid experience in Global and International trade, including areas such as customs formalities, compliance, and international trade agreements. - An expert in sustainability regulations affecting international trade and customs such as EUDR, CBAM, ESPR, DPP, FLD, and similar. - Skilled at supporting strategic initiatives and ensuring operational and regulatory compliance. - A strong networker with an existing relevant network of contacts in the field of Global Trade and other key stakeholders. - Analytical and structured, with excellent planning and prioritization skills. - A clear and inspiring communicator who brings others onboard with confidence. - Persistent and solution-oriented, taking ownership to overcome challenges. - Proactive and results-driven, unafraid to challenge the status quo. - Well-organized and a forward-looking thinker. **ADDITIONAL INFORMATION** This is a full-time permanent position based at our head office in Stockholm. Ready to take the leap? Apply now with your application by 30th November 2025. We are excited to welcome you to our team and start this incredible journey together! **WHO WE ARE** H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. **WHY YOU’LL LOVE WORKING HERE** At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. - 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET). - H&M Incentive Program – HIP. Learn more about the program here. **JOIN US** Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us.