We are now looking for a meticulous and responsible case handler to join Svea Inkasso. Do you enjoy working in a structured manner and engaging with many different contacts? Then this could be the role for you! You will be part of a small and supportive team that collectively manages our clients' receivables.
About the role As a Debt Collection Case Handler with us, you will work to manage our clients' receivables in the best possible way. Your tasks will be varied, and you will have significant responsibility for your cases throughout the entire process, from initiation to resolution. Daily tasks include, but are not limited to:
• Daily contact with customers and debtors via customer portal, email, chat, and phone
• Establishing payment plans
• Applying for payment orders and evictions
• Some legal work
• Contact with authorities
Who are you? We are looking for someone who thrives in an operational role, is administratively inclined, and meticulous in their work. For this role, it is important that you can express yourself well in both spoken and written Swedish, although good knowledge of English is also desirable, as you will have many different points of contact. We prefer candidates who have some experience in debt collection from previous roles. Furthermore, we see that you are responsible and have a good ability to prioritize and structure your work efficiently. The ability to handle a sometimes high pace is also important, as the workload can vary over time. Since you will be working with people, it is essential that you are humble and attentive; the ability to understand the debtor's situation is crucial for managing the case effectively.
About Svea Bank Svea is a financial group with over 2,000 employees and operations in several European countries. With more than 40 years of experience, we are proud to offer innovative and sustainable financial solutions to our clients. Svea is characterized by a familial corporate culture where each employee contributes their unique skills and commitment. Our corporate culture emphasizes community, proactivity, and a balance between work and private life. We welcome you to join us on our exciting journey!
Application We do not accept applications via email. If you have questions about the position, you may contact recruiter Mira Leppänen at
[email protected]. Selection and interviews are conducted on an ongoing basis, and we wish to fill the position as soon as possible.
We look forward to receiving your application!