Imagine a workday where technology meets business, where you combine smart solutions with sharp customer insights to create real impact. At Dometic in Tidaholm, you will utilize your technical expertise not only to solve problems but also to contribute to sales, customer satisfaction, and long-term relationships.
No two days are the same here; you will grow with the tasks, develop your technical and business skills, and simultaneously be a reliable and knowledgeable partner for both customers and colleagues.
YOUR DAY-TO-DAY As a Technical Customer Support representative at Dometic, you will be an important link between technology, customers, and sales. You will handle inquiries, troubleshooting, and support cases via phone, email, and digital platforms, but your role doesn’t stop there. You will also work proactively to support sales representatives, identify customer needs, and contribute to new business opportunities.
You will collaborate closely with colleagues in technology, service, and sales, ensuring customer satisfaction and driving sales forward together. Some days you will dive deep into technical details, while others will involve dialogue, customer meetings, and on-site problem-solving.
The role may also involve travel as needed, for example, in connection with training sessions, customer meetings, or service visits – with flexibility, planning, and customer focus as guiding principles. At Dometic, you will have access to continuous professional development and training to help you grow in your role and broaden your technical and business understanding.
WHO ARE YOU? We believe you have gathered a few years of experience in technical service, support, or repair, and are now looking for a role where you can combine your technical skills with customer interaction and sales.
To thrive with us, we believe you:
• Have a genuine technical interest and preferably education or experience in service, repair, or electronics
• Enjoy customer contact and thrive in proactive work; you like to find solutions and see opportunities for upselling
• Are computer literate and have experience with the Office suite; experience with Dynamics 365 is a plus
• Communicate clearly and professionally in both Swedish and English, both verbally and in writing
• Are structured, positive, and enjoy collaborating with others
WANT TO KNOW MORE? In this recruitment, Dometic is collaborating with Nexer Recruit. If you are offered the position, you will be employed by Dometic. If you have any questions, please feel free to contact the responsible recruiter Amanda Eksell via email:
[email protected]. We are working with ongoing selection, so please submit your application as soon as possible, but no later than November 2, 2025.
ABOUT DOMETIC Dometic is a global market leader in the mobile living industry. Millions of people worldwide use Dometic products in outdoor environments, homes, and professional settings. Dometic is on an exciting journey. We have set an ambitious vision and are on a mission to enable more people to get closer to nature.
We are currently looking for more colleagues to join our customer support team. Do you want to help create the customer experience of the future, contribute to a strong team, and work with products that make a difference for people around the world? Then this is your chance. At Dometic, you will have the opportunity to develop, influence, and be part of something greater.