We are Seeking the World's Best in Customer Service with a Passion for Technology!
Are you driven by the challenge of understanding customer needs and translating their problems into solutions? Do you have experience with GIS? This could be the opportunity you've been waiting for!
Our approach to addressing and handling customer challenges has ranked us among the top technical support functions in the country. We always strive to deliver top-tier service. Could you be our next colleague?
Who Are You?
We're seeking an ambitious and goal-oriented individual who enjoys that no two days are alike. To thrive in this role, it's crucial that you find dialogue with people enriching - you're a team player who easily creates and maintains good relationships with both customers and colleagues.
A municipal technical background is advantageous, allowing you to develop into a specialist in one of our operational areas. Your interest in technological development enables you to anticipate potential customer needs. Previous GIS experience is, of course, a merit.
You'll work within a supportive team where we help each other, but it's important that you can work systematically, results-oriented, and take personal responsibility for solving problems and delivering on time.
We Believe You Have:
• Education in physical planning or water and sewage systems and/or
• Experience in municipal operations in related areas
• Strong technological interest
• Excellent Swedish and English skills, both verbal and written
What Do Our Customers Say?
"Gaida's support maintains a high level, especially with direct TeamViewer connection. It becomes much easier to get help this way. Moreover - pleasant staff to communicate with."
"Great service, and engaged in all support cases I've had!"
We Offer
Sokigo is Sweden's largest provider of system solutions for the municipal market. We are an ambitious company passionate about long-term relationships and creating profitability for our customers. As an employee, you'll receive professional development, fixed salary, pension insurance, wellness benefits, and other perks. You'll work with 250 pleasant and committed colleagues nationwide. Sokigo is part of the Addnode Group. We embrace a modern, sustainable work environment - with a positive approach to remote work and striving to find the right balance for each role and individual.
Additional Information
Initial location is Karlskrona, with Malmö possible after introduction.
Full-time position with a probationary period. Start date by agreement.
Selection is ongoing, so submit your application as soon as possible.
We always conduct background checks on potential candidates.
To ensure a fair and accurate recruitment process, we use personality and capacity tests in our selection.
We kindly decline contact with recruitment agencies.
Want to Know More?
Contact Tony Wilsson, Technical Support Team Manager,
[email protected] or +46 736-84 56 15