Sales Team Leader at Mio Piteå

Mio is always looking for the best employees. Every day, we strive to create a world-class customer experience together and take new steps towards our vision – to be the largest furniture retailer in Sweden by 2030 and to be present in every room, in every home. We know that proud employees who enjoy their work make a difference for both colleagues and customers. Therefore, we offer a workplace where teamwork, passion, business acumen, and knowledge are our guiding stars. With clear leadership, shared goals, and significant individual responsibility, we are creating the future of Mio together – a place where both people and ideas can grow. Are you as passionate about customer interactions as we are? Do you enjoy making others' days a little better and finding smart solutions to their needs? Then you might be our next Sales Team Leader! At Mio, you will work in a stimulating environment with varied tasks where initiative and development are encouraged. Together with engaged colleagues, you will create inspiring experiences and world-class customer interactions – every day. About the Role As Sales Team Leader, you will be part of the store management team responsible for leading and coaching your team towards sales targets. You lead by being part of the sales team that meets our customers. With clear and motivating leadership, you create engagement, structure, and results. You will report to the store manager and act as a deputy when needed. Responsibilities As Sales Team Leader, you are responsible for leading and distributing the daily work in the store based on the business plan and priorities. You create engagement through clear communication, daily meetings, and follow-ups, and you serve as a role model in sales and service. You develop employees through coaching, feedback, and skills development. You ensure that customer interactions maintain the highest quality, follow up on campaigns and key performance indicators, optimize inventory levels and availability, and manage operational disruptions and safety risks. In collaboration with the management team, you participate in strategic planning, scheduling, recruitment, and concept development. You contribute to a positive work environment by fostering teamwork, managing conflicts, and following up on deviations. You actively work with systematic occupational health and safety efforts and ensure that the workplace is safe, ergonomic, and inclusive. We are looking for someone who - Has experience in leadership within retail or service - Is goal- and results-oriented with a business focus - Has a coaching, clear, and attentive leadership style - Is a team player with a competitive spirit and the ability to engage others - Is passionate about customer service and long-term customer relationships - Is decisive and confident in making decisions Position Permanent full-time employment, starting with a 6-month probationary period. Start date as agreed. Working hours include evenings and weekends. Recruitment Selection is ongoing. The final candidate will need to provide a criminal record extract (to be ordered via the police website). Mio is one of Sweden's leading furniture and home decor chains. Our purpose is to help everyone create their dream home – from the first home and throughout life. With inspiration, knowledge, and a strong assortment, we aim to furnish and decorate Sweden. Mio is an integrated chain characterized by pride, business acumen, and passion, which we describe with our core values: teamwork, business acumen, passion, and knowledge. For over 60 years, Mio has developed and grown together with our customers. Our journey forward is guided by a clear vision: to be the largest furniture retailer in Sweden by 2030 and to be present in every room, in every home.