Team Leader for Private Cleaning

Lilja & Co is a cleaning and workplace service company based in Norrbotten, established in 1963. Our operations are conducted with staff in the locations of Luleå, Piteå, Boden, and Kalix. Our clientele consists of local, national, and international corporate clients as well as private individuals. Lilja & Co is the partner for those who seek a flexible provider with extensive experience, stable deliveries, and a personal commitment—what we call Clean Personally. Our headquarters is located in Luleå, and the company currently employs approximately 140 staff members who deliver daily services to our customers. Our intention is to continue developing in our markets. Lilja & Co also benefits from the support of our sister company, Service Companiet. **Team Leader for Private Cleaning** Lilja & Co is experiencing strong and positive growth and is now making a targeted investment in our expanding area of private cleaning. Therefore, we are establishing a new and dedicated position as Team Leader for Private Cleaning at our office in Luleå. Private cleaning includes services for individuals such as home cleaning, window washing, and move-out cleaning, and is an area with significant growth potential. As part of our expansion, we are now consolidating all private cleaning under one Team Leader to create a clearer structure, improved quality, and a more cohesive customer experience. The role will therefore evolve over time, and initially may also involve some practical cleaning work. **About the Role** You will lead the daily operations for private cleaning by planning, following up, and supporting both employees and customers. You will serve as one of the company’s local contact persons and will be responsible for customer relationships within private cleaning. This role entails both operational responsibility and developmental work, where you will contribute to strengthening the organization, our working methods, and the team's engagement. **Examples of Responsibilities** - Daily support for employees and customers - Planning, staffing, and scheduling - Customer responsibility, upselling, and ongoing quality monitoring - Building relationships and developing long-term customer contacts - Some practical cleaning work in the initial phase or as needed **Who Are We Looking For?** We are looking for someone with strong leadership qualities who thrives in a role where people, quality, and structure are the focus. You are service-oriented, attentive, and meticulous. You are motivated by developing both colleagues and customer relationships. You are accustomed to handling multiple tasks simultaneously and have a desire to contribute to improvements and engagement within the team.