About this role
Job Description
Bethard.com was founded in 2012 and consists of a team of passionate individuals with a vision to create and promote extraordinary iGaming brands. Bethard.com offers online casino and sports betting through several brands and employs staff from various countries. We are currently looking for a Swedish Speaking Customer Support Agent who will fit into our fantastic dream team.
Responsibilities
- Interact with customers; assisting them and providing a welcoming and pleasant experience via live chat, email, and telephone
- Work closely together with the payments team
- Work within the Bethard.com team, support colleagues, and contribute to an awesome working atmosphere
Requirements:
- Exemplary and responsible team player
- Strong sense of initiative
- Excellent written and verbal Swedish communication skills
- Ability to work well under pressure
- Excellent computer literacy skills, especially in web-based applications
- An interest in iGaming or a willingness to learn
- Customer service focused
Training Provided
Yes
Assistance with Accommodation/Relocation
No
Additional Benefits
At Bethard.com, we are on an infinite journey, where our goal is to create an outstanding workplace. We believe in releasing the talent and creativity in every person who works with us.
Our bright office is in the heart of Malta's amusement area with plenty of cafés and restaurants to choose from and offers a modern, relaxed, and welcoming environment. Naturally, we offer private life and health insurance, health benefits, and family-friendly company policies. Welcome!
Salary
€25,000 yearly
Interview Process
Online - Microsoft Teams
Requirements