About this role
Axe Throwing in Stockholm is a group activity where participants learn to throw axes at a target and then compete in a tournament. It's similar to bowling or darts, but much more exciting.
We are seeking a part-time Activity Leader with flexibility to work sporadic hours during weekdays and weekends. Approximately 8-20 hours per week. You should be able to work primarily evenings and weekends.
As an Activity Leader, your responsibilities include:
- Welcoming customers. Introducing customers to axe throwing, safety guidelines, and competition rules.
- Monitoring and supporting customers during the activity.
- Handling customer checkout and payment after the activity.
- Cleaning up after groups and preparing lanes for the next group.
- Responding to inquiries or booking requests via phone.
Your Qualifications:
- Excellent social skills to ensure customer satisfaction regardless of their performance.
- Stress resistance and ability to handle time pressure. Sometimes you will need to work at a high pace to maintain schedules, so you should be able to manage stress effectively.
- Fluent English both spoken and written is required, as we have many English-speaking customers.
About You:
- You are a creative person who can suggest ideas to improve operations.
- You are comfortable in computer environments and social media.
- You communicate flawlessly in Swedish (native speaker). This is essential as you will handle customer communication via email and social media.
Requirements