About this role
Axe Throwing in Stockholm is a group activity where participants learn to throw at a target and then compete in a tournament. It's similar to bowling or darts, but a much more exciting activity.
We are seeking a part-time Activity Leader with flexibility to take sporadic hours during weekdays and weekends. Approximately 4 - 10 hours per week. You should be able to work primarily evenings and weekends.
As an Activity Leader, you will have the following responsibilities:
- Greet customers. Introduce customers to the Axe Throwing activity, safety guidelines, and competition rules.
- Monitor and support customers during the activity.
- Handle customer checkout and payment after the activity.
- Prepare and reset lanes for the next group.
- Respond to questions or booking inquiries via phone.
Your Qualifications:
- Extremely high social competence, ensuring customer satisfaction regardless of their performance.
- Stress tolerance and ability to manage time pressure. Sometimes you'll need to work at a high tempo to maintain schedules, so you should be a stress-resilient person.
- Excellent English communication skills (spoken and written) are required, as we have English-speaking customers.
About You:
- You are a creative person who contributes ideas and suggestions to improve operations.
- You are comfortable in computer environments and social media.
- You communicate flawlessly in Swedish (native level), which is essential for handling customer communication via email and social media.
Requirements