About this role
We are seeking a Game Master with flexibility to work sporadic hours during weekdays and weekends. Approximately 8 - 10 hours per week.
As a Game Master, you will have the following responsibilities:
- Meet customers. Introduce customers to the Escape Room concept and game rules.
- Monitor the technical systems controlling the games.
- Handle customer interactions after the game and process payments.
- Prepare rooms and equipment for the next group after each session.
- Respond to questions or booking requests via email or phone calls.
Your Qualifications:
- Extremely high social competence, ensuring customer satisfaction regardless of game results.
- Stress resistance and ability to handle time pressure. Sometimes you will need to work at a high tempo to maintain schedules, so you should be a stress-tolerant person capable of this.
- Excellent English communication skills (spoken and written) are required as we have English-speaking customers.
About You:
- You are a creative person who can propose ideas to improve operations.
- Comfortable in computer environments and social media. Bonus if you have interest in writing blog posts.
- Native-level Swedish communication skills (both spoken and written) are essential, as you will handle customer communication via email and social media.
Please attach a photo with your application.
Requirements