About this role
We are seeking a Game Master with flexibility to take sporadic hours during weekdays and weekends. 8 - 10 hours per week.
As a Game Master, you will have the following responsibilities:
- Greet customers. Introduce customers to the Escape Room concept and game rules.
- Monitor the technical systems controlling the games.
- Attend to customers after the game and process payments.
- Reset rooms after groups and prepare equipment for the next group.
- Respond to questions or booking requests via email or phone calls.
Your Qualifications:
- Extremely high social competence, ensuring customer satisfaction regardless of game outcomes.
- Stress resistance and ability to handle time pressure. Sometimes work requires operating at a high tempo to maintain schedules, so you should be a stress-tolerant person capable of handling this.
- Good English skills in speech and writing are required, as we have several English-speaking customers.
About You:
- You are a creative person who can propose ideas to improve operations.
- You are comfortable in computer environments and social media. Bonus if you have an interest in writing blog posts.
- You communicate flawlessly in Swedish, both verbally and in writing (native level). This is essential as you will handle customer communication via email and social media.
Requirements