About this role
Together, with courage, commitment, and flexibility, we make a difference. This is how we think in the Social Administration of Järfälla. Do you think along those lines too?
The Social Administration in Järfälla is responsible for areas including elderly care, disability services, and individual and family services (IFS). Within IFS, we are 200 dedicated and competent employees committed to serving our residents and providing social services of high quality.
With us, you can make a difference, grow, and develop in your professional role. We work together and engage ourselves to continuously improve and evolve our operations. The work is varied, involving everything from phone contacts to client visits; you will guide, investigate, and make decisions on new cases. You will also have the opportunity for close collaboration with colleagues from other units to find the best solutions for individuals together.
We have a close operational leadership with a unit manager and two team leaders, and our unit consists of a total of 16 employees. In addition to reception social workers, social assistants are also involved in housing search/accommodation guidance and estate management.
As an employee with us, you will benefit from a wellness allowance of 3,000 SEK, discounts through our benefits portal, external supervision, and annual working hours. We have remote work approximately one day per week.
We look forward to welcoming you to our unit!
**JOB RESPONSIBILITIES**
In the reception, eight social workers work in two smaller teams, collaborating closely with each other. As a social worker, you will alternate between reception weeks and investigation weeks. Your responsibilities will include everything from receiving and investigating new applications for financial assistance to making decisions. An important part of the reception work is determining which clients should be scheduled for new appointments and which should not, along with justifying the reasons.
During the reception weeks, you will manage phone reception, accept applications, provide information and advice, as well as conduct reception visits for investigations and decisions. The work includes municipal eligibility investigations, eviction prevention efforts, evictions, home visits, handling e-applications, and more urgent cases.
During the investigation weeks, you will focus on new appointments, preliminary investigations, home visits, and investigating electricity and rent debts. The work is varied, sometimes fast-paced, and requires quick decision-making and the ability to handle people in different situations with a good attitude.
**QUALIFICATIONS**
We are looking for someone who:
Has a degree in social work and preferably experience in authority functions related to financial assistance. Experience in reception work is a merit.
You possess a good ability to express yourself verbally and in writing, are structured, and have strong planning and organizational skills.
You have good knowledge of authority functions and legal security but also have a passion for social work, as well as an understanding of digitization, as we constantly strive to improve our e-services and digital processes.
You are stable, can handle various situations with a positive demeanor, and remain calm even in a fast-paced environment. You value collaboration, communicate clearly, and are solution-oriented and flexible. Experience with Lifecare is a merit but not a requirement. A driver’s license is desirable, as home visits are part of the work.
We welcome your application!
**ADDITIONAL INFORMATION**
Järfälla has the most exciting geographical location in northern Stockholm and is growing rapidly. We offer a workplace with great variety, good development opportunities, and work towards the vision of Järfälla for all moving forward. Read more about what it’s like to work with us at www.jarfalla.se/jobbaijarfalla
We conduct limited background checks for the final candidates in this recruitment process. Background checks are conducted only to the extent that they are relevant for the specific position. In cases where extracts from the criminal record are legally required, you will also need to provide such an extract. We collect verbal and written consent. For more information about how we work with background checks, see www.jarfalla.se/bakgrundskontroller
We kindly decline all offers of advertising and recruitment assistance related to this advertisement.
Read more: work in Järfälla