Service Technician

Are you technically curious, enjoy problem-solving, and want to work with high-quality process equipment for some of Sweden's most demanding industries? Now you have the chance to take a key role in our new initiative in Uppsala, where you as a service technician will become part of a team in completely new facilities. With us, you'll experience a varied and developing workday in a company characterized by forward-thinking, problem-solving, and technical depth. Service Technician Role We are seeking someone who wants to take a comprehensive approach to service work in Mälardalen, with a special focus on the pharmaceutical industry in the Uppsala area. You will work closely with our customers and other actors in an industry that places high demands on quality, documentation, and service. The role is an important addition to support our service technician in Jönköping and service manager in Örebro, and simultaneously represents a strategic investment to secure more service contracts and deepen our customer relationships. Service Technician is a crucial role that contributes knowledge to both customers and colleagues. The role significantly impacts perceived quality and service level, creating customer value and additional sales opportunities. Broadly, you will have the following responsibilities: • Perform service, installation, repairs, maintenance, and troubleshooting of process equipment - primarily pumps • Drive service projects, write technical documentation, reports, and summaries • Register customer orders / Create order documentation • Complaint assessment • Conduct external and internal practical training You will be based in new facilities in Boländerna, Uppsala, currently under construction. In this role, you'll have great opportunities to work with continuous improvements and develop the service function. We work closely with our manufacturers and offer comprehensive skills development to provide the best possible conditions for your success. Who are we looking for? You have a technical background, preferably with experience in industrial service, mechanics, or automation. We seek someone with strong administrative skills and proficient in the Office suite. You have experience driving, implementing, and documenting service projects. Additionally, you have experience with similar tasks and customer interaction. Knowledge and experience in hygiene and pharmaceutical production is merit-worthy. We believe you: • Have experience with service and maintenance in industrial production • Can speak and write Swedish and English fluently • Are experienced with documentation and reporting • Have a driver's license (B-class) • Enjoy traveling for work Personally, you are socially competent and skilled at interacting with people. You are communicative and enjoy conveying the company's business idea, added values, and fundamental principles. You excel at identifying customer needs and finding solutions, and can handle multiple tasks simultaneously. Having a critical approach and contributing improvement suggestions are other important aspects. Finally, we hope you're a team player who wants to be part of our fantastic group! What do we offer? Our team is the backbone of our business, and we believe in creating a work environment where employees can feel comfortable, grow, and flourish. To ensure this, we invest heavily in development and work environment, which is crucial for attracting and retaining the best employees. You will have a close mentor at the beginning of your employment, our service manager, Daniel Almer. You'll receive a comprehensive onboarding with both theoretical and practical training. Practical training will take place in our other service centers (Örebro and Jönköping) and with customers. Colly Flowtech is covered by collective agreements, which means you'll receive occupational pension and parental pay. Here are some of our benefits: • Health and wellness allowance of 4000 SEK • 4 naprapathy or massage treatments per year • Additional group life insurance for all employees • Health-promoting focus • Health check-ups • 37.5-hour work week • Half-days and flexible days off • 60-year retirement counseling • Benefit bicycle • Company car in the Service Technician role Welcome with your application! We stand for an unbiased recruitment process and aim to achieve the best possible match between candidate and Colly Flowtech. As part of the recruitment, we use Assessio tests to measure personality and problem-solving ability. Candidates who best meet the qualifications will proceed to these tests. The problem-solving test takes 12 minutes, and the personality test takes about 20 minutes. To maintain an unbiased recruitment process and simplify the application process, we kindly decline personal cover letters. Instead, please apply only with your CV or LinkedIn profile. Application deadline is November 20. Welcome to apply! About Colly Flowtech: Colly Flow