Service Advisor for Norrtälje

About the Role

In the role of customer service representative, you will be the outward face of this car dealer's workshop division, representing the company with your friendly demeanor.

Responsibilities

• Interact with the workshop's customers during their car drop-off and pick-up.
• Provide customers with a pleasant and professional greeting.
• Ensure that customer requests are met.
• Schedule customer appointments for workshop visits via phone.
• Receive and hand over cars.
• Process payments.
• Work within the workshop's computer system, as well as through phone and email.

Your Profile

We are looking for someone who has experience in a customer service demanding role, preferably within the automotive sector, and who understands what excellent customer service entails. It is essential that you have a service-oriented mindset and enjoy a role where the customer is at the center of attention.

To succeed in this role, you need to:

• Work efficiently.
• Take initiative.
• Be flexible in your daily tasks.
• Handle a fast-paced environment and manage multiple inquiries concurrently without compromising on quality.

You are passionate about creating positive customer experiences and always strive to exceed expectations. Experience with the Kobra system is a requirement, as it is an important part of daily operations. You are sociable and have a knack for collaborating with others. Your positive attitude is contagious, influencing both your colleagues and certainly your customers. In this position, you will encounter various challenges and situations, but with your attitude, you will always find solutions that brighten the customer's day. You are attentive and adapt to each individual's personality and needs, excelling at building personal relationships with customers. Your personality will be highly valued in this selection process.

Benefits

This is a full-time position, starting as soon as possible. Working hours are scheduled during the day, Monday to Friday, between 7 AM - 4 PM and 9 AM - 6 PM. You will receive a secure employment with Starfinder and a consultant manager who will support you along the way toward a successful career. There are significant opportunities for direct recruitment to the client company. Interviews will be conducted on an ongoing basis, so please submit your application as soon as possible.

Welcome with your application!