Service Advisor for Extended Temporary Position

Let's create the mobility of the future together!

Din Bil, part of Porsche Holding Salzburg GmbH and Volkswagen AG, is a leading player in the Swedish automotive industry with brands such as Volkswagen, Audi, Seat, Škoda, CUPRA, Porsche, Volkswagen commercial vehicles, and Europcar. With 68 locations and approximately 2,400 employees in Stockholm, Gothenburg, western Skåne, and Gävleborg-Dalarna, we offer career opportunities in sales, service, workshops, and administrative roles. Our values, which emphasize drive, integrity, and sustainability, promote an inclusive and dynamic workplace. We focus on employee development and a healthy work environment. If you share our vision and possess the qualities we seek, you are exactly the person we want on board. Welcome to Din Bil!

Job Responsibilities

• Administer and manage work orders in Automaster.
• Administer and manage Fast Track (digital submission box for customers).
• Create and update calculations in Cabas (machine damages).
• Upselling via phone and Service Link.
• Schedule workshop tasks according to industry standards.
• Support management and technicians with planning and documentation.
• Ensure that customer information and damage cases are correctly registered.
• Coordinate between customer reception and workshop for efficient workflow.
• Schedule appointments for customers through our digital channels.
• Provide support at customer reception when needed.

Who Are You?

• Experience working in Automaster or a similar DMS.
• Good knowledge of Cabas and damage assessment.
• Understanding of workshop processes and tasks.
• Administrative experience in the automotive industry.
• Good computer skills and systems understanding.
• Communicative and organized.

Our Offer to You

Din Bil is so much more than just cars. Through attractive employee benefits and skill development, we aim to create an appealing workplace for those who work with us. Read more at Career - our offer | Din Bil

• Wellness Benefits
• Collective Agreement
• Training
• Employee Discounts

Ready for the next step?

We look forward to learning more about you in your application before the application deadline. For questions about the position, please contact the recruiting manager. Din Bil conducts a review of resumes, references, and background checks for all recruitments prior to employment. Din Bil strives for gender equality and diversity. We value the qualities that a balanced gender distribution and ethnic and cultural diversity bring to the organization.