Fordonsakademin Sverige AB
As a Service Advisor at Bilia, you will play a central role in enhancing customers' experiences with their service. You will be the link between the customer and the workshop, ensuring that each customer receives professional and personal service. Your main responsibilities will include scheduling service and repairs, welcoming customers, advising on service actions, as well as handling invoicing and follow-up.
At Bilia, you will be offered a dynamic work environment where each day is unique. You will be part of a committed team where service and customer satisfaction are always the focus.
To thrive in the role of Service Advisor, you should enjoy working in an advisory capacity with customers, in a sometimes high-paced and stressful environment. This requires a strong service mindset, good communication skills, and the ability to manage a workload with many concurrent tasks. You possess a technical interest and the ability to solve problems that may arise in your work.
If you have questions about the position, please contact Johanna at 078558647 or via email: [email protected]. We process applications continuously, and the position may be filled before the application deadline. Therefore, please submit your application today.
Bilia is one of Europe's largest comprehensive providers for everything related to car ownership, holding a leading position in the service and sales of passenger cars, commercial vehicles, and trucks. We offer service and repairs, fuel, car washes, rental cars, tires and rims, rim refurbishment, car accessories, car care, painting, glass replacements, and car dismantling, among other things. Bilia has approximately 160 facilities in Sweden, Norway, Luxembourg, and Belgium, as well as an auction site in Sweden. Bilia sells passenger cars from brands such as Volvo, BMW, MINI, Toyota, Lexus, Mercedes-Benz, Porsche, Volkswagen, Audi, Skoda, Seat, Cupra, Nissan, Jaguar, Land Rover, and XPENG, as well as commercial vehicles from brands Toyota, Mercedes-Benz, Volkswagen, and Nissan, and trucks from the brand Mercedes-Benz.