Fordonsakademin Sverige AB
As a Service Advisor at Bilia, you will play a central role in our customers' experience of their service. You will be the link between the customer and the workshop, and your task will be to ensure that each customer receives professional and personalized service. Your primary responsibilities will include booking service and repairs, receiving customers, providing advice on service measures, as well as handling invoicing and follow-up.
At Bilia, you will be offered a dynamic work environment where each day is unique. You will be part of an engaged team where service and customer satisfaction are always in focus.
To thrive in the role of Service Advisor, you should enjoy working in an advisory capacity with customers in a sometimes fast-paced and stressful environment. This requires a high level of service awareness, strong communication skills, and the ability to manage tasks where many things are happening simultaneously. You have a technical interest and the ability to solve problems that may arise in your work.
For questions about the position, please contact Johanna at 078558647 or via email: [email protected]. We process applications on an ongoing basis, and the position may be filled before the application deadline. Therefore, submit your application today.
Bilia is one of Europe's largest complete suppliers for everything related to car ownership, holding a leading position in the service and sales of passenger cars, vans, and trucks. We offer service and repairs, fuel, car washes, rental cars, tires and rims, rim refurbishment, car accessories, car care, painting, glass replacement, and vehicle dismantling, among others. Bilia has approximately 160 locations in Sweden, Norway, Luxembourg, and Belgium, as well as an auction site in Sweden. Bilia sells passenger cars of brands such as Volvo, BMW, MINI, Toyota, Lexus, Mercedes-Benz, Porsche, Volkswagen, Audi, Skoda, Seat, Cupra, Nissan, Jaguar, Land Rover, and XPENG, as well as commercial vehicles from brands like Toyota, Mercedes-Benz, Volkswagen, and Nissan, and trucks from Mercedes-Benz.