About this role
The Bilgruppen in Norr continues to grow, and we are therefore strengthening our team with a service-oriented and positive service advisor!
Do you want to develop and be part of a growth journey to meet the electrified future?
Bilgruppen in Norr is currently represented in Skellefteå, Umeå, Kramfors, Örnsköldsvik, and Sundsvall. In these locations, we conduct car sales, service market operations, and authorized car service with Kia as our main focus.
**About the Role**
As a service advisor with us, you will meet many people every day. The pace is high, and your primary task is to serve our workshop customers. This includes booking and planning the daily work in the workshop. Customer contact mainly occurs over the counter, via phone, and through email. You are the person the customer meets when they drop off their car for service and repairs. You work closely with our sales team and act as the internal link between sales and the workshop.
The role is varied, and no two days are alike. As a service advisor, you hold one of the company's most important roles since you meet the most customers each day. We strive for the highest possible customer satisfaction, and the role involves taking on tasks that arise without hesitation. Your responsibilities will also include handling accessory and spare parts inquiries to some extent. We primarily work with the Kia brand.
**About You**
This is a role for someone who thrives in customer interactions, takes initiative, and has a meticulous and structured work style. You have documented work experience, preferably from the service industry, and possess strong administrative skills. An interest in cars is an advantage, but most importantly, you are curious about people and eager to learn about our products.
We are looking for someone who is:
- Service-oriented and thrives in a fast-paced environment
- Experienced in administrative work and works in a structured manner
- Experienced in service
- Comfortable with computers and proficient in Swedish and English, both spoken and written
- Holder of a B driver's license for manual transmission
**Why Choose Us?**
We offer a fun and varied job where no day is the same!
With us, you will have the chance to work with well-known car brands while developing in an industry that is on an exciting journey towards 100% electrification. This is your opportunity to be part of the future!
We provide a good working environment and excellent development opportunities in an expanding company. We have a collective agreement that offers security and good conditions.
The position is a permanent role, and we apply a 6-month probationary period. We are recruiting continuously, so submit your application today! The application deadline is December 22.
Want to know more? Visit our website at www.bgnorr.se for more information.
We look forward to your application!