As a Travel Administrator at Länstrafiken, you play a crucial role in helping people get to medical appointments and other important errands. You are often the first point of contact – a reassuring voice on the other end of the line who listens, guides, and finds solutions when they are truly needed.
Main responsibilities:
• Receive and handle bookings for transportation services and medical travels by phone.
• Coordinate and book travels.
• Assess and process orders in accordance with applicable regulations and agreements.
• Collaborate closely with your team members.
Who are you? We are looking for someone who enjoys helping others and has a natural sense of service. You like interacting with people, even during busy times – you remain calm, attentive, and see solutions where others might see problems. To succeed in this role, we believe you have a few years of work experience, for example in customer service, switchboard, or similar service-oriented profession, and feel comfortable working with computers and various systems. You are structured, detail-oriented, and accustomed to taking personal responsibility, while also enjoying collaboration with colleagues to achieve common goals.
About the position:
• Position is based on weekdays
• Employment type: Permanent
Application Northern Skill is the personal recruitment company with Northern Swedish as the group language. We are more interested in who you are - than how good you are at writing a CV. If you don't have the world's most beautiful CV, you can always introduce yourself through free text in the application, a short video - or why not give us a call! We'll be in touch!