IT Support Service Coordinator - Internal Services

Do you enjoy helping others and thrive in an environment where no two days are the same? Then this could be your next step. We are seeking two service administrators for IT support at Internal Services – one permanent position and a temporary role until May with potential extension – for those who want to make a difference for everyone working in Skellefteå Municipality, every day. Here, you'll use both your digital skills and your service mindset to create an excellent experience for our internal customers. YOUR ROLE As a service administrator at Internal Services, you are one of the municipality's most important contact persons for everyone using our digital tools. You provide professional support via phone, email, e-services, and in-person meetings – always focused on making it easy for users when technology is challenging. You ensure that everything from computers and tablets to mobile devices works as they should, guiding users with both patience and precision. You work closely with colleagues in a tight-knit team where you solve challenges, share knowledge, and develop working methods together. With us, you work Monday to Friday in an environment where collaboration and service are at the center. Together, we are the hub that keeps the municipality's digital everyday life running smoothly. YOUR COMPETENCE AND EXPERIENCE To thrive in the role of service administrator, you need to enjoy helping others, be meticulous, and like when the pace varies. You have documented experience in administrative work and a good ability to handle multiple tasks simultaneously. Your digital competence allows you to quickly learn new systems and use them efficiently and securely. You are service-oriented and see it as a matter of course to find solutions that make everyday life easier for others. At the same time, you are structured, confident, and collaboration-focused – a person who contributes to a good team atmosphere and maintains order when needed. You express yourself well in Swedish and English, both verbally and in writing, and if you also know any of the national minority languages – Finnish, Yiddish, Meänkieli, Romani Chib, or Sami – this is meritorious. YOUR NEW WORKPLACE You will become part of Internal Services within the Support and Facilities administration. Here, we work together to provide the municipality's employees with the best possible support. At Internal Services, we meet people from across the organization, and each day brings new challenges – and new ways to help. You'll join an engaged team where we learn from each other, develop our working methods, and have fun along the way. GOOD TO KNOW We recruit based on competence, focusing on your experience, knowledge, and potential. Instead of a personal letter, you will answer a few selection questions and attach an updated CV. Want to know more about living in our municipality? Read more about Skellefteå (https://skelleftea.se/) as a place to live and work. You can also read about our benefits (https://skelleftea.se/formaner) and view salary statistics (https://skelleftea.se/lonestatistik) for different job roles in the municipality.