About this role
Are You Ready to Take the Next Step as a Leader and Create a Top-Tier Service Organization?
In the role of Service Manager, you will have overall responsibility for a geographically dispersed service team in the East Region. You will lead remotely, plan resources, and ensure the right expertise is in the right place. You will be a driving force in developing both people and working methods, collaborating closely with other functions such as sales, service support, and our Spare Parts team. You will be part of a larger team with four other service managers in Sweden.
This is a role for those who want to combine operational responsibility with strategic development. You will have the opportunity to influence, improve, and create best practices.
What You Will Do
You will lead and develop a team of service technicians remotely. You will plan and allocate work based on technical competence, geographic location, and customer needs. You are responsible for personnel administration and will conduct performance reviews with your employees. You will collaborate with other functions in the organization and follow up on new customer relationships. You will report KPIs and drive the development of your area.
The job involves travel within Sweden and Denmark, and you need to live in the East Region, which means within the area or in the following cities: Jönköping, Linköping, Västervik, Oskarshamn, and Värnamo, where your employees and our customers are located.
What We Believe You Will Bring
• At least five years of leadership experience, preferably in the industry and with experience in remote leadership
• Preferably a theoretical leadership education or course
• Good administrative skills
• Proficiency in Swedish and English, both spoken and written
• Driving License B is required
It is an advantage if you have experience as a service technician or have a technical/mechanical interest.
Who You Are
You are proactive and dare to make decisions. You are curious and have an entrepreneurial drive. You have the ability to create cohesion in your groups and inspire others. You are a natural leader who helps people grow and collaborate.
Why Us
We offer varied, stimulating, and responsible work in an international company with a positive work climate. You will have the opportunity to develop and be challenged in your work. In addition, we of course also offer wellness benefits. Submit your application with your CV as soon as possible, but no later than December 12, 2025. We will process applications continuously, and the position may be filled earlier. The position requires a valid work permit or Swedish/European citizenship. If you have questions, please see contact information below. Please note that we unfortunately cannot receive applications via email. Please apply by clicking "Apply".