Senior Windows Technician with a focus on Citrix

Kriminalvården

Norrköping, Östergötlands län
Vanlig anställning - Heltid - Tills vidare
Fast månads- vecko- eller timlön
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About this role

About the Role

The Swedish Correctional Service is growing – we are building new facilities, renovating, and expanding, and are now seeking more employees. Our primary goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will become safer and more secure for everyone. We are the authority responsible for correctional facilities, probation services, detention centers, and client transport.

Do you want to contribute to a safer society? Our IT department is embarking on a significant initiative focused on a digital correctional service. Together, we work to create conditions and solutions that make a difference in our operations. The IT department is experiencing strong growth. With us, you will have excellent opportunities for personal and professional development in line with your background and interests. We are looking for individuals with a strong passion for IT, knowledge that can enhance our digitalization journey, and a desire to make a difference in society through your profession.

The Server Services group is a new team that consists of a stable foundation of IT technicians, a systems responsible, and Technical Architects. We are responsible for the Swedish Correctional Service's virtualization and related systems. The Swedish Correctional Service is undergoing significant expansion, and we need to plan for an environment that meets both today's and tomorrow's requirements.

As part of this group, you will work with positive, engaged, and knowledgeable colleagues who have a strong drive to do a great job and contribute value to our operations. The team collaborates to ensure that the authority has modern, user-friendly, and secure solutions that facilitate everyday operations.

Responsibilities

We are now looking for several new colleagues to strengthen our Citrix team in the Windows-based section. We are seeking a skilled and dedicated IT technician who wants to support and maintain our servers and related support systems. As an IT technician, you will be responsible for ensuring the server environment functions correctly and efficiently for our users. You will work closely with other team members and external partners to solve technical issues and implement system improvements.

Requirements

We are looking for someone who is self-motivated and takes considerable responsibility for their tasks and processes. You structure your work and drive your processes forward with positive results. Furthermore, you are meticulous and quality-conscious in your work. You possess a good ability to analyze and break down problems into their components, enabling you to resolve complex issues easily. Finally, you have a high capacity for collaboration and are service-oriented. You communicate clearly and listen attentively, maintaining a calm, responsive, and accommodating demeanor. You have a strong interest and knack for helping others and strive to find the best possible solutions.

It is important to us that you share the fundamental values of the Swedish Correctional Service regarding a humane view of humanity, respect for individuals, and belief in the capacity and will of people to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring everyone is treated equally based on your attitude. We place great importance on personal suitability.

We are looking for candidates who have:

  • A completed upper secondary education or another education combined with work experience deemed relevant by the Correctional Service
  • Several years of work experience and in-depth knowledge of Windows Server in a complex IT infrastructure
  • Experience in producing technical documentation
  • Very good knowledge of Microsoft infrastructure services
  • Knowledge of IT security, including support systems
  • The ability to express oneself well in spoken and written Swedish and English

It is meritorious if you have:

  • Training in Citrix administration
  • Training in specific/limited IT infrastructure areas, e.g., product training applicable to the role
  • Experience with security technical issues
  • Experience in enterprise IT environments
  • Experience in process-driven work
  • Experience working with Microsoft infrastructure services
  • Experience working with ITIL
  • Experience with VMware vCenter
  • Experience in Citrix infrastructure administration
  • Knowledge of network and communication technology
  • Knowledge of various storage solutions
  • Knowledge of Citrix multi-session desktop as well as single-user desktop environments
  • Knowledge of PowerShell

Other

To be eligible for employment with the Swedish Correctional Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness, and comply with applicable laws. This means that you uphold democratic values and the governmental values applicable to the operations of the Correctional Service.

Certain positions are classified in a security category, and a security screening with a background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Correctional Service welcomes applicants with diverse backgrounds and experiences. Read more about the security screening process at: Security screening process.

The position may involve military placement at the Swedish Correctional Service. Read more about military placement at: Military placement.

IT-tekniker/Datatekniker Data/IT
Posted 3 Nov 2025 • 1 views

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