Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.
**Assignment Description:**
We are looking for a Senior Warranty Specialist to join our dynamic team.
**What you will work on:**
- Assess and validate warranty claims submitted by workshops prior to approval
- Identify and prepare topics for chargebacks to suppliers, plants, and Quality teams
- Review and evaluate workshop invoices related to warranty cases
- Provide expert support on warranty decisions and manage warranty-related inquiries across communication channels
- Coordinate the return of spare parts from workshops to Quality teams
- Drive cost control by reducing warranty expenses through accurate claim evaluation and decision-making
- Secure financial recovery by ensuring full reimbursement from plants for approved warranty claims
- Strengthen service efficiency by delivering timely and reliable support to workshops and end customers
**What you bring:**
- Extensive expertise in aftermarket services and warranty processes
- Strong ability to work with data and systems, with confidence navigating multiple digital platforms
- High level of accuracy, judgment, and analytical capability in evaluating warranty claims
- Ability to collaborate effectively with workshops, suppliers, plants, and internal teams
- Strong communication skills and a customer-focused mindset
- Proactive approach to cost control, process efficiency, and continuous improvement