About this role
Are you a social and engaged person who loves fast-paced and eventful workdays? Do you want to be the one who ensures that retirees have the opportunity to contribute to society while making new friends and feeling needed? Then this job is for you!
Veteranpoolen works with corporate staffing and private customers in the areas of crafts, gardening, and household-related services, with a large pool of skilled veterans as performers. Veteranpoolen in Gävle is run by a committed entrepreneur together with two colleagues who are now seeking an additional team member who wants to join their fantastic team and contribute to success! Team spirit is important in the office, and workdays should be both productive and very fun!
In this role, there is great room for personal responsibility, where you become part of ensuring that both customers and veterans are helped and satisfied. Your focus will be working with the private customer business where our customers purchase ROT & RUT services.
The role is communicative, social, varied, and challenging, where no two days are alike. Customer contact and sales are a significant part of your workday. To thrive in the role, you should be a problem solver who finds joy in making customers' daily lives easier.
In your role, you will:
• Receive and register incoming assignments within RUT and ROT in our systems.
• Proactive sales and customer care via telephone.
• Match the right veteran with the right customer – for that perfect match!
• Support our veterans in big and small matters.
• Participate in veteran meetings – such as summer parties, Christmas mingles, and bowling tournaments.
This is a job with great variation. The telephone and computer are your primary tools, and if you love picking up the phone and creating contact, this is truly the right place for you!
Who are you?
You are a happy, social, and driven person who always makes things happen! With your energy and commitment, you ensure that customers and veterans are satisfied while keeping track of details and enjoying handling multiple tasks simultaneously.
We believe you have experience from roles involving customer contact, preferably as an inside sales representative. You have good administrative skills, a go-getter attitude, are solution-oriented, and always have an eye on creating high customer satisfaction. Knowledge of gardening or crafts is considered meritorious, but most importantly, you like people and relationships!
About the Position
The position is 80% and you will be employed at the local office in Gävle. The office is located at Förrådsgatan 10, where we believe and hope you will enjoy working since we believe we perform the work best from there. The application deadline is December 2nd, and commencement is by agreement but preferably around March 1st, 2026.
Why Veteranpoolen?
Veteranpoolen is not just a workplace – it's a place where we ensure that both veterans and our office staff get an extra touch of gold in their lives. Here you get the opportunity to work in a positive and encouraging environment where we strive for community and cooperation. We believe in having fun at work and making a difference – every day!