About this role
Are you passionate about retail and/or the restaurant industry and want to be part of a globally recognized brand like Hard Rock? We are now seeking a qualified and dedicated individual to lead our daily operations and ensure our retail business reaches its full potential.
About the Position
As the Rock Shop Manager, you will play a crucial role in our store. You will be responsible for the purchasing process, daily activities and tasks, inventory management, and financial results for the department. Additionally, you will be responsible for developing and retaining the team.
Key Responsibilities
Personnel: Create a positive work environment for all employees during their time at Hard Rock. Ensure that everyone feels valued and motivated.
Guest Experience: Offer an authentic experience for our guests by ensuring the store is visually appealing, has the right inventory, and provides exceptional service.
Orders: Ensure our assortment is always complete by following the purchasing process in a timely manner and considering suppliers' production times and logistical challenges.
Sales: Drive growth by using innovative sales and marketing strategies and setting clear sales goals for the team. We always strive to improve our sales performance.
Workforce: Ensure the store always has the right staffing in relation to sales volume.
Inventory Management: Conduct monthly inventory checks and analyze reports to optimize our operations.
Profitability: Maintain a financially profitable retail operation by controlling costs and personnel work. Ensure our guest loyalty program is implemented correctly within the store.
Relationship Development: Build and maintain positive relationships within our business network and social community. We value collaboration and work together to exceed our guests' expectations.
We offer an environment where you can develop and grow, alongside a team of enthusiastic colleagues who share your passion for service and retail. If you are a visionary and driven individual seeking a unique opportunity to advance your career, do not hesitate to apply!
Contact us today and become part of Hard Rock's exciting journey! Together, we can make a difference for our guests and for the planet.
Requirements