About this role
Working at Folktandvården Skåne means being part of developing the future of oral health. We are a place for those who believe good oral health is important for a healthier life and who find teamwork more enjoyable than working alone. Above all, we are a place for those who see and care about every person they meet.
We are now seeking a receptionist for our clinic in Dalby.
The Dalby clinic is located in modern facilities with six treatment rooms and the latest equipment. We currently have about 14 colleagues working in team-based dental care. The clinic conducts oral surgery and offers the opportunity to be mentored and develop within this area. Our ambition is always to focus on the patient and maintain a high level of service. We collaborate closely and are integrated with the clinic in Södra Sandby.
JOB RESPONSIBILITIES
As a receptionist at Folktandvården Skåne, your most important task is to create a welcoming atmosphere at the clinic. You are our public face, and together with your colleagues, you offer our customers and patients the best possible service.
The reception is the clinic's hub, and as a key person in daily operations, you are always at the center of events. Providing excellent customer care is a crucial part of your work in creating trust and engagement. Thus, you are part of our focus on patient safety and quality in dental care.
Your tasks include:
• Telephone and appointment scheduling
• Billing, cash management, and invoicing
• Referral management
• Follow-up on control reports
• Management of dental care agreements
• Sales of oral hygiene products
If you are a trained dental assistant, you can assist and work on dental assistant tasks as needed.
Overall, we offer diverse work that provides knowledge exchange with experienced colleagues. Together, we continuously work to improve the organization, and you have excellent opportunities for further development and engagement in issues important to you. As a new employee, you will go through our introduction program, including network meetings and training.
QUALIFICATIONS
We are looking for someone with at least a high school education and experience working in a reception. You are an excellent communicator who speaks and writes Swedish fluently and has good English skills. Additionally, you have good computer skills and are familiar with working in various administrative systems. We offer training in the Alfa eCare Clinics journal system.
To succeed in the receptionist role, you need to be responsible and always strive to provide the best possible service and care. You are solution-oriented and choose to see challenges as opportunities. You are flexible and enjoy varied tasks. As a person, you are engaged and good at collaboration. To thrive with us, it's important that you identify with our core values: Innovative, Open, and Together.
Want to be part of developing the future of oral health? We look forward to your application!
ADDITIONAL INFORMATION
Folktandvården Skåne is one of Sweden's ten largest healthcare companies, with over one million visits each year. We are a company fully owned by Region Skåne with nearly 1,500 employees. We are present in 44 locations across Skåne and consist of 67 clinics for general and specialized dental care. Our doors are open to all Skåne residents, regardless of their needs.
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