About this role
At Folktandvården Västra Götaland, you contribute to equal health and quality of life for all people at every stage of life. Here, you'll encounter a culture characterized by collaboration, commitment, and joy, with access to modern technology and experts across all areas. There's always someone to learn from and many to enjoy working with. We offer stability for a secure everyday life and opportunities to grow throughout your professional career.
Be part of something bigger. Welcome to Folktandvården!
About Us
At Folktandvården Hovås, you'll meet patients of all ages with diverse care needs.
As a dental nurse with us, you play a crucial role in ensuring patients feel well-received and comfortable during their visit. You'll utilize your full competence while the position also demands creativity, empathy, and a service-oriented approach.
The clinic is located in the expansive Nya Hovås area in spacious and fresh premises. The bus from Linnéplatsen takes about 20 minutes, and if you drive, there's commuter parking (free) nearby.
Our team currently consists of approximately 16 employees: four dentists, three dental hygienists, six dental nurses, a receptionist, and clinic management.
We are currently seeking a temporary receptionist for approximately 1-1.5 years.
Responsibilities
As our receptionist, you will be the clinic's "external face" and work to provide the highest quality service, both externally and internally. It is important to balance comprehensive clinic oversight with efficiency and attention to detail.
You will be responsible for patient/customer contacts, telephone/web service, SMS/email communication, and scheduling. This includes working with payments/invoicing, checking various payment models, patient recalls, and list management. All possible customer service falls under the reception's duties.
You will primarily work in the T4 journal system but also in the financial program Raindance, Västfolket, VGR's various patient administrative programs, and the Social Insurance Agency's Dental Support system.
Qualifications
We are looking for someone who has:
- High school diploma
- Several years of reception work experience
- Excellent verbal and written communication skills in Swedish
- Good English skills, and preferably another language
- Knowledge and experience in cash handling, invoicing, and customer administration
- Proficiency in the Office suite
Previous experience in dental care/as a dental nurse or similar healthcare role is merit. You are accustomed to and enjoy collaborating with colleagues to learn and find solutions. We value flexibility in your work approach and ability to prioritize in stressful situations.
The work requires a professional approach to clinic patients based on respect, attentiveness, and empathy.
As a person, you are detail-oriented with a sense of structure and planning. We value your ability to communicate effectively with patients, relatives, and colleagues.
About the Recruitment Process
After the application period closes, the clinic manager will select candidates and invite them for an interview at the clinic.
Västra Götaland Region will conduct a background check in the suspicion and criminal records before employment.
[The rest of the text remains the same as in the original document, including the sections about Västra Götalandsregionen and application instructions.]