Reception/Conference Coordinator

Receptionist / Conference Host Källan Hotel Spa & Conference - Åmliden, Norsjö Municipality We are seeking someone who loves providing service with a smile! As a receptionist and conference host, you will be the face of our guests. You will welcome visitors, handle bookings, answer questions, and ensure conference guests feel comfortable. Job Responsibilities As a receptionist/conference host, you will: ● Receive guests upon arrival and manage check-in and check-out processes. ● Handle bookings, payments, and cash register systems. ● Answer phone calls, manage emails, and provide information about the hotel, area, and our services. ● Prepare and serve conference groups with coffee, lunch, or other services as needed. ● Perform light administrative tasks. ● Collaborate with other staff to ensure the best possible guest experience. ● Ensure that entrance and reception areas are always representative. We are looking for someone who: ● Is positive, service-oriented, and enjoys interacting with people. ● Has good communication skills in Swedish and English, both verbally and in writing. ● Is computer-literate and quick to learn new systems. ● Is responsible and can work both independently and in a team. ● Is flexible, stress-resistant, and solution-oriented. ● Has a good sense of order and structure. ● Has experience in reception, conference, or other service work – considered a merit. ● Has education in hotel/tourism – considered a merit. ● Knowledge of booking systems (e.g., Mews, Hotsoft, or similar) is a plus. Additional Information ● Employment level: 50–100% ● Start date: Immediate, recruitment is ongoing ● Working hours: Varied, daytime, evenings, and some weekends ● Collective agreement: HRF ● Driver's license and car: Considered a merit (due to limited bus connections) Want to be part of an engaged team in a unique environment in the heart of Northern Swedish nature? Send your application today – we look forward to hearing from you!