Advisory Customer Service Representative

Are You Ready to Be a Key Player in Sustainability Transformation? Do You Thrive on Finding Solutions, Achieving Results, and Providing Excellent Service? You Could Be Our Next Colleague! About Allt Om Hållbarhet Allt Om Hållbarhet is an inspiring platform where companies can learn about and engage in sustainability issues. We offer guidance on current laws and regulations, as well as practical strategies to help companies stay ahead and drive positive changes. We guide companies through support and grant landscapes, helping them succeed in their transition towards a more sustainable operation. We keep our members informed through our regular newsletter, which contains current news, laws, and sustainability trends. Our customers receive valuable insights and practical advice directly in their inbox. As a member of Allt Om Hållbarhet, you also get free access to our advisory service, where you can ask questions about sustainability and get help with forms and applications. Our mission is to make sustainability clear and accessible, enabling companies to take active steps towards a more sustainable future. About the Role As an Advisory Customer Service Representative at Allt Om Hållbarhet, you will communicate with customers via phone and email. The role involves effectively analyzing customer needs, researching information, guiding, and proposing solutions. You will identify current support programs, review various terms, and match the right support to the right company. To some extent, you will also independently complete applications for members. You will function as the customer's partner throughout the application process, from the first call to the finished application. You will work towards set goals and take responsibility for customer delivery. Some additional sales may be involved. Previous customer service experience is considered meritorious. Allt Om Hållbarhet values workplace satisfaction and development - you will work in a team with strong cohesion where we learn from each other. We Are Seeking Someone Who: • Is goal and results-oriented • Can work quickly and efficiently • Is structured and analytical • Is communicative and confident on the phone - proactive and can drive conversations forward • Has experience in administrative work/phone skills and/or sales • Has an interest in sustainability and a helpful attitude • Is quick at researching information and can translate it into concrete solutions • Is ready to quickly grow into a role with significant responsibility and opportunities • Speaks fluent Swedish We Offer: • A family-like workplace with strong team spirit • Training • An expansive company with favorable development opportunities • A competitive salary Work Hours: Monday to Friday, 8:00 AM - 5:00 PM. The position is located at our office in central Borås. If you are interested or want to know more about the position, please contact Cecilia Olausson at 0707490796. We look forward to hearing from you!