Description
Our client in Linköping is seeking a project manager who wants to drive the implementation of a new workflow in ServiceNow. The role involves leading a central change project where you ensure that the solution is designed, developed, and implemented efficiently and with quality assurance. You will be the hub between business and technology and play a crucial role in improving and optimizing the organization's business processes.
Responsibilities
As a project manager, you are responsible for planning, leading, and coordinating a team consisting of developers, SMEs, and other key personnel. You drive all project phases – from needs analysis and process mapping to design, development, testing, and implementation of the new workflow in ServiceNow. You work on developing and maintaining a clear project plan with timelines, resources, and budget while ensuring that the project meets set quality requirements. In close dialogue with both business support and technical teams, you document processes and ensure that functionality is introduced gradually and sustainably. The role involves a continuous focus on creating more efficient workflows and supporting the organization in utilizing the system's possibilities.
Qualifications
Requirements:
• At least 9 years of documented project management experience, preferably in IT or process development
• Good understanding of business processes and their connection to IT support
• Ability to plan, prioritize, and follow up on project deliverables
• Strong communicative and pedagogical skills, both verbally and in writing
• Experience leading cross-functional teams and collaborating with various stakeholder groups
Meriting:
• Experience with implementation or work in ServiceNow
Terms
The position is located in Linköping with the possibility to work remotely a few days a week. Employment is 100%. The assignment starts immediately and runs until 2025-06-30, with the possibility of extension.
If you are ready to take on a role where you can drive change, develop workflows, and contribute to a more efficient operation, do not hesitate to apply. We handle applications on an ongoing basis and look forward to hearing from you!
Please note that we do not accept applications via email due to GDPR. To ensure your application can be processed, please submit it through our career page.