ServiceNow Product Owner – with strong leadership drive

Do you want to take a leading role in the development of digital solutions that enhance legal certainty and contribute to a sustainable working life? We are looking for a product owner with experience in ServiceNow who is ready to take responsibility for one of our most important control applications – and with clear leadership guide both teams and the organization forward. Together, we will get Sweden to work. Do you want to be one of us? Department Mission The department has overall responsibility for digital support systems for the authority. Together with the authority's support functions, the department drives business development towards a more digital support operation. Job Description We are seeking a senior and proactive product owner with a focus on ServiceNow who wants to take clear ownership of our internal control product. You will lead development, operations, and further development in close collaboration with the product manager and our development teams. Your leadership is central as you drive daily work towards a common vision and create engagement among both teams and stakeholders. You will plan and lead work according to SAFe, be responsible for central agile ceremonies, and ensure that our applications comply with laws, regulations, and the authority's design principles. The role also involves monitoring the external environment, operational follow-up (incident, problem, change, release, configuration), and leading efforts during errors and incidents. You will collaborate closely with the business and build strong relationships with internal and external parties. In coordination with other product owners, you will ensure good coordination between related workflows. As a support and leader for developers, you will contribute to a productive and safe working environment. This role is suitable for someone who is action-oriented, communicative, and has a strong interest in technology. Our Offer The position is a permanent full-time employment that may begin with a six-month probationary period. The work location is Östersund, Härnösand, or Solna. We offer you the opportunity to work in a workplace where we value the balance between work and private life. You will have access to a generous vacation agreement, flexible working hours, and the possibility to work remotely up to 49 percent on an annual basis. We also include wellness activities during working hours and a favorable wellness allowance. As an employee at the Swedish Public Employment Service, you will also have access to professional development and career opportunities within the authority. Through our work, we contribute to an inclusive and sustainable society, where you will have the opportunity to make a real difference for individuals and for society as a whole. Basic Requirements for the Position - At least 3 years of work experience in a similar role with agile technical product development focused on ServiceNow - Relevant post-secondary technical education in fields such as computer engineering, systems science, or other education deemed equivalent by the employer - Current experience in operational application responsibility including development, operations, follow-up, management, and decommissioning - Fluent in Swedish and English, both spoken and written Additional Qualifications for the Position - Current experience in managing control processes - Current experience working in SAFe methodology with agile development trains, SCRUM, and Jira - Current experience in project management, technical workshops, and solution-oriented cross-functional collaboration - Current experience working within a government authority The government’s core values guide us in our daily work. As an employee with us, you are expected to work fairly, impartially, and with high integrity, as well as contribute to maintaining and strengthening trust in our authority. In addition to these qualifications, you possess personal abilities and a propensity to work in accordance with the Swedish Public Employment Service’s employee principles: Employees at the Swedish Public Employment Service: - Take responsibility for their work performance and their contribution to the whole - Adapt to change and unforeseen events - Initiate development and contribute to improvement Application Does this sound like a position for you? Welcome with your application by December 2, 2025. Please attach your CV specifying the years, months, and tasks for each employment, as well as certificates that support the requirements regarding education and/or work experience in your application. It is important that you answer the selection questions in detail and truthfully, so we can get a clear picture of your experience. If the requested information is not provided, you risk being excluded from the selection. You do not need to submit a cover letter. During the recruitment process, selection tests may occur. We will keep you informed throughout the recruitment process. If you have protected personal information, please contact the recruitment partner named in the advertisement for assistance in submitting your application. We actively work to be an authority free from discrimination. It is important to us that all competencies are utilized, and we welcome all applicants. We view positively if you have knowledge of any of our national minority languages. Welcome to the job that gets Sweden to work! Here, you work on behalf of the government for a labor market that helps people move forward. 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