Personal Ombudsman

Skurup Municipality has just over 17,000 residents and is beautifully situated on the southern coast of Skåne, with excellent transport links to Malmö, Ystad, Lund, and Copenhagen. In our municipality, residents enjoy tranquility, with the city just around the corner. The local business community is thriving, and the influx of new residents is increasing. 1,200 employees keep things running smoothly every day, fully committed to the well-being of our citizens. Here, you will help build an attractive municipality where dialogue, openness, and good service are at the core of our organization. We take pride in our short decision-making processes. Together, we make a difference! Skurup's Vision 2045: With heart and commitment to quality of life, safety, and development, we create the place where we live, work, and grow – together. Skurup Municipality is the place for a good life. Join us in Skurup Municipality! We offer a range of benefits such as beautiful facilities, free parking, external supervision, and close leadership. You can easily commute to us using the local trains. JOB DESCRIPTION The role of a Personal Ombudsman involves working with clients over the age of 18 who, due to their mental disabilities, face significant and long-term social challenges that create major obstacles in their daily lives. Clients often have complex needs for care, support, and services. Regular contact with social services, primary care, and/or specialized psychiatry or other authorities is common. Clients may also have substance abuse issues. It should be easy to receive support from the Personal Ombudsman; direct contact is all that is required, and no referrals are needed; the service is free of charge. The purpose of the role is to ensure that individuals receive the right help, advice, and support based on their own wishes, needs, and legal rights. Personal Ombudsmen do not exercise authority and therefore cannot make decisions regarding interventions. They are not responsible for care or treatment and cannot take over the authorities' responsibilities for coordinating services. As a Personal Ombudsman, you will work partially independently but collaborate with both outpatient care and the VÄXT house, where you will help plan the municipality's operations based on social psychiatry. As a Personal Ombudsman, you will also identify systemic organizational failures that negatively impact individuals. Your role may resemble that of a housing support worker within the municipality and a contact person within psychiatry. This approach makes your work more cross-disciplinary, allowing you to adopt various methods from both a medically oriented perspective and a more empowerment-focused approach, which means increasing the individual's agency through support, leading to personal development and greater self-trust, as well as increased power and control over their daily lives. Another important aspect of the job involves strengthening the network around the individual in combination with an empowerment-focused approach to both increase resources around the individual and help reduce stigma, i.e., prejudices about mental disabilities. Collaborating with other stakeholders is also a vital part of the work, contributing to the municipality's overall efforts regarding mental health, as well as being involved in initiatives like Skåne Week and recovery cafés. QUALIFICATIONS We are looking for someone with a degree in social work or equivalent qualifications, and who has at least three years of experience working with people in vulnerable life situations. You should have a professional demeanor that creates a sense of security for the individuals you meet in your role. You must have a strong ability to collaborate with both other personal ombudsmen and professional actors from the municipality, primary care, and other authorities with whom the person you support is in contact. As a person, you should be self-assured, flexible, responsible, and possess developed self-leadership skills. You should find it easy to establish contacts, collaborate, and be meticulous and organized. You must have a good ability to connect with individuals and be proficient in the Swedish language, both spoken and written, as the job will involve tasks such as preparing operational reports, accounting for funds, and drafting new applications. As our new colleague, we offer you: - Support and guidance in your daily work - Flexible working hours You, as an applicant, should have: - A degree in social work or equivalent education - A valid driver's license (B) - Experience working with individuals in vulnerable life situations who have significant and long-term social disabilities that create major obstacles in daily life. In Skurup, a smoke-free work environment is applied. In connection with this recruitment, we will apply ongoing selection. OTHER To ensure the quality of the recruitment process in Skurup Municipality and facilitate good communication with our applicants, we kindly ask you to submit your application digitally and not via email or paper format. If you have a decision regarding protected identity, please contact the recruiting manager before applying for the position. The position will be filled subject to the necessary decisions being made. We warmly welcome your application! In preparation for the recruitment process, Skurup Municipality has