Job Description
Are you an engaged and driven coordinator who thrives in managing complex tasks within an international and collaborative environment? Do you appreciate a role where customer focus, communication, and teamwork are essential? If so, we invite you to apply for this position!
We are looking for another new colleague to join our wonderful team and fresh office at Åbro industrial area in Mölndal. As an Order and Customer Coordinator, you will belong to Order and Customer Support and work closely with other departments in your daily tasks. In this role, you will work closely with our customers to manage customer orders, provide customer support, and place orders with suppliers. You will be our outward face, ensuring that orders are confirmed and monitoring the timely arrival of goods to meet customer needs. You will collaborate with the team to jointly develop and improve routines and work methods tailored to the customers you manage.
As an employee at Brigo, you will work in an environment where you become an essential part of the team, where your contributions are visible and impactful. You will have a responsible job in a varied, dynamic, and creative environment where we enjoy being together.
Warm welcome to your application!
Application deadline: November 18, 2025 - selection and interviews will take place continuously. The position may be filled before the application deadline, so please apply as soon as possible.
For more information: Recruitment is conducted in collaboration with Randstad. For more information about the position or the recruitment process, please contact the responsible recruitment consultant Anne Hansson at phone 072 988 9405 or via email:
[email protected]
Responsibilities
You will be a key player in our operations. In close collaboration with colleagues, you will have daily contacts with our production in Poland and our warehouse in Mölndal. You will also have daily contacts with suppliers and customers, both in Sweden and abroad.
Main tasks include:
• Order management; handling inquiries, placing orders, registering orders through our case management system, Zendesk
• Quotation work and management of price lists, product range, and customer portals
• Coordinating and monitoring the entire process from order to delivery of goods to ensure that customer needs are met in a timely manner
• Customer service and support as well as handling complaints
• Order administration such as registering new customers in Jeeves
• The work is project-based, and you will work closely with the sales department and KAM, continuously developing routines and work methods
Qualifications
To thrive in your role, you need to be service-oriented, positive, and have a contributing attitude marked by curiosity, humility, and a lack of prestige. You take responsibility for your work and enjoy collaborating closely with colleagues, while also being confident working independently when needed. In your role, you are proactive, engaged, and structured. You are also flexible and enjoy embracing changes and managing multiple tasks simultaneously.
We are looking for someone who has:
• At least a secondary education or equivalent competence
• Several years of experience in a similar role such as order administration, customer service, or sales
• Good user experience in Windows and the Office suite; knowledge of Jeeves and Zendesk is an advantage
• Strong skills in Swedish and English, both spoken and written. Knowledge of Polish is advantageous
• Knowledge of textile products is advantageous, as well as an interest in the visual handling of samples, fabrics, and materials for end customers
About the Company
Brigo AB
Welcome to Brigo, where we specialize in manufacturing products and customizing customer- and need-specific delivery flows. Our business idea allows us to produce almost anything, for anyone, and in any way. Therefore, we know that everything can be done in more than one way, which shapes our daily work. It is also important to us that everyone’s business is successful.
We are not just manufacturers; we are also product realizers - we make products happen.
[https://www.brigo.com/](https://www.brigo.com/)