Fitness24Seven is now seeking an Operations Manager Support (OM Support) to ensure facilities maintain the highest standard every day! Are you a problem solver who thrives on taking responsibility and acting quickly? Then you could be Fitness24Seven's next OM Support!
About the Role
As OM Support, you are responsible for daily technical operations in the region. You are an operational expert ensuring gyms are Accessible, Functional, and Fresh (AFF). Through rapid problem-solving, efficient case management, and close contact with suppliers, you create a safe and well-functioning environment for both members and colleagues. You support the OM (Operations Manager) by taking ownership of ongoing operational delivery.
You will function as a superuser in the Gym Performance system and be responsible for training others. You will manage daily service cases, on-call issues, and member feedback with high quality and efficiency. You have ongoing responsibility for supplier contacts, such as cleaning and property maintenance, and ensure facilities follow AFF standards through regular inspections.
You will also be a crucial support during renovations, new openings, and improvement projects, and responsible for systematically following up fire safety work and other statutory routines. In collaboration with the Operations Manager (OM), you will handle purchases related to daily operations and create smooth transitions between operations and projects.
The position is based at the office in Stockholm, Kista. The office will serve as your base, but the role also involves visits to facilities in the region.
About You
We are seeking someone who wants to work in an operational role and has a technical mindset. You are structured in your approach and have a genuine focus on service. With a cost-conscious and solution-oriented approach, you tackle challenges with both efficiency and creativity. You enjoy working independently but are also a team player who contributes to good collaboration.
Important for the Position
• At least 2 years of experience in service, property, operations, or technical support
• Documented experience in case management and supplier contacts
• Fluent Swedish and English, both spoken and written
• Good knowledge of Excel and PowerPoint
• Class B driver's license
A relevant post-secondary education is considered meritorious.
About Fitness24Seven
Fitness24Seven is one of the world's fastest-growing gym chains, targeting the average fitness enthusiast who believes quality training shouldn't cost a fortune. In 20 years, they have grown from a single gym in Malmö to over 250 facilities in 5 countries across 3 continents. As a Fitness24Seven member, you have access to all facilities in all countries, 24/7. Group training is included, and there's also a separate area for women. Fitness24Seven has a strong focus on CSR and works with organizations like SOS Children's Villages. The company values are long-term thinking, on the customers' terms, learning organization, cooperation makes the team, and social responsibility.
Contact Information
In this recruitment process, Fitness24Seven is collaborating with Adecco. If you have questions about the recruitment process, you are welcome to contact the responsible recruiter:
Cecilia Danlaren via
[email protected]
For registration questions, please contact support via
[email protected]
Welcome with your application!