In Karlskrona, our ambitions are high, and we are passionate about developing the modern city by the sea. We are now looking for someone who wants to make a difference. Welcome to Blekinge's largest employer, where your opportunities for development are excellent.
The Employment Market Administration is an operation within Karlskrona Municipality where we have a strong willingness to change and work with a high degree of participation throughout the organization.
Our mission involves important and current societal issues where we see ourselves as the municipal actor driving the work forward in close collaboration with other administrations, authorities, academia, and the business community. Our goal is to provide effective and quality service to our residents in the areas we are responsible for, focusing on the community's skills supply and individual self-sufficiency.
JOB DESCRIPTION
As a case officer, your main task will be to process applications for financial assistance and to exercise authority according to the Social Services Act. This role requires a high degree of legal security and efficiency, and as a case officer, you bear significant responsibility for this and the decisions you make.
The work also involves assisting with questions that arise in connection with applications for financial assistance, both via phone and in personal meetings. Case officers for financial assistance collaborate closely with other professional roles within the Employment Market Department and also cooperate with other administrations and authorities as needed.
Within our organization, there are excellent development opportunities, and we value your participation in shaping and developing the mission.
QUALIFICATIONS
Degree in Social Work, Behavioral Science, or another higher education qualification deemed equivalent by the employer.
Higher education is a requirement.
Experience in handling individual cases/exercising authority is advantageous.
Experience in processing financial assistance applications is advantageous.
We are looking for someone who places the customer's needs at the center. You show genuine interest in others' issues and actively help to solve their problems.
You thrive in a team environment and strive for common goals. It comes naturally to you to compromise and share information and knowledge.
We seek someone who is communicative and clear. You have the ability to listen actively to understand others' perspectives and provide and receive constructive feedback.
You are service-oriented and show genuine interest in customers and their inquiries and problems.
ADDITIONAL INFORMATION
As an employee of Karlskrona Municipality, you will enjoy several benefits. Some of these benefits include extra vacation days upon reaching a certain age, wellness grants, the opportunity to swim for free in any of the municipality's swimming pools, and a very good occupational pension agreement.