About this role
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
We shape the world we want to live in!
Volvo Energy is our newest business area with the overarching purpose of supporting the Volvo Group’s transformation ambitions within electrification, sustainability, circularity, complete service offer, profitable growth, and resilience.
We are now looking for a new colleague to join our team as Monitoring and Commissioning Specialist BESS.
The Team - BESS Services Market
At Volvo Energy, we’re excited to build a team dedicated to enhancing the service market for our Battery Energy Storage Systems (BESS) business. Our priority is taking exceptional care of our customers while continuously innovating to improve their experience.
In this central function, we’ll focus on developing, operating, and maintaining the infrastructure that supports our service business. This includes building a network of field support across markets, managing digital channels, and implementing quality processes. We’re looking for creative thinkers who are eager to explore new approaches and solutions in service delivery. Join us as we work together to elevate our customer journey and set new standards in the industry!
What are we looking for in this specific role?
As a BESS Monitoring and Commissioning Specialist, you will ensure the availability of the BESS by managing incidents to complete issue resolution in a timely manner. This includes responsive reactive maintenance as well as planned preventive infrastructure maintenance. Key responsibilities include performing remote monitoring, providing commissioning support, and coordinating with internal teams to resolve technical issues.
Responsibilities will include among others:
• Provide after-sales service support to BESS customers through telephone and email to achieve high customer satisfaction.
• Support onsite field services team and service partners in commissioning, maintenance work, fault diagnosis, including ordering parts for onsite repairs.
• Perform basic operations and maintenance by monitoring systems remotely and conducting basic warranty work.
• Offer remote technical support to the site commissioning team in resolving routine troubleshooting issues.
• Lead commissioning efforts to achieve commercial operations and handover from the delivery/construction team to the operations and maintenance team for each project.
• Quickly escalate to 3rd/4th line support team for higher-level technical issues.
• Ensure adherence to contractual commissioning milestones.
• Continuously develop knowledge of all relevant products and services.
Working at Volvo Energy is different
Welcome to a close-knit team! We see ourselves as a fast-paced company within the Volvo Group, supported by our many great colleagues; we have the best of both worlds! We believe that work should be fun, stimulating, challenging, and rewarding, but also have meaning and purpose for the individual. Trust and results are two guiding principles for how we work together, and we are here to make a difference!
We will be a fairly small team that will grow with the business and therefore look for colleagues who thoroughly enjoy this entrepreneurial challenge, can hit the ground running and lead with passion, perform with purpose, and transform with vision. Moreover, it will be essential that you have a strong ability to form trustful relationships to effectively work with partners – inside and outside of the Volvo Group – in a cross-functional manner.
Qualifications likely required to be successful
• Electrical Engineering Degree: Undergraduate degree with several years of professional experience in BESS and/or PV commissioning, project management, performance testing, and troubleshooting.
• Proven track record on challenging projects, demonstrating ownership, creativity, and initiative.
• Passionate about work with excellent communication skills that inspire colleagues, clients, suppliers, and contractors.
• Skilled in managing contractors and working within a matrix organization on fast-paced projects.
• Open-minded and secure in working in a rapidly changing organization and business environment.
• Proficiency in the English language is required.
The location for this position will be in our offices at Arendal in Gothenburg, Sweden.
We review applications on an ongoing basis.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative minds in our field to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Volvo Energy lives and leads the change in accelerating Volvo Group’s electrification journey and driving circularity for a better tomorrow. We bring together people who will work in a highly diverse, equal, and inclusive global context with an entrepreneurial spirit where everyone is key and directly contributes to achieving our ambitions