Start Date: 2/12, Location: On-site, Larnaca, Cyprus | Employment: Full-time 40 hours/week, probationary period of 6 months | Working Hours: Monday–Friday, varying shifts between 09:00–19:00 (no weekends) | Salary Structure: Fixed salary + commission
About the Role & Our Client:
In your role as a Customer Service Representative and Salesperson for Telenor Consumer, you will assist private customers with inquiries regarding telephony, broadband, subscriptions, prepaid cards, and TV packages. You will work with customer support, savedesk, and incoming sales calls. Your primary task will be to provide top-notch service to customers and create a positive customer experience. The role offers significant development opportunities and a compensation model where only you set the limits.
To ensure you have the best conditions to thrive and succeed with us at Foundever, we offer:
• Fixed monthly salary with an excellent commission system, with no cap.
• Favorable tax system with 0% income tax up to €19,500/year.
• Paid training and education from certified trainers.
• Company-provided accommodation – fully equipped central apartments in Larnaca.
• Round-trip airfare booked and paid by us.
• Office hours, no weekends.
• Support and assistance from colleagues, leaders, and the local HR team.
• Refer-A-Friend bonus – work with friends and receive extra compensation.
• Sunshine 330 days a year.
• Health and accident insurance during both work and leisure.
• Group activities, such as excursions, competitions, and themed parties.
• Discounts at cafes, restaurants, beauty salons, shops, etc.
• Assistance with all on-site administration – bank account, migration, etc.
• Opportunities for growth and development within the company.
To succeed in this role, we expect you to:
• Have completed upper secondary education.
• Speak fluent Swedish.
• Have good knowledge of English.
• Be a team player who thrives in a fast-paced environment and enjoys customer service and upselling.
• Have a clean criminal record.
Preferred (but not required):
• Previous experience in customer service or sales.
• Computer proficiency and experience working with various systems.
• Knowledge of additional languages.
What Happens Next?
• After you submit your application, we will review it.
• If you proceed, we will contact you via email to schedule an introductory phone meeting.
• You will then complete our online tests.
• Finally, an interview will be scheduled via Teams with a recruiter.
Community, well-being, purpose, and development are our guiding principles. We hope you want to become a part of our team! If you have any questions about the position, please do not hesitate to reach out!
Recruitment Specialist Julian Saliba,
[email protected]
____________________________________________________________
Would you like to learn more about what Cyprus has to offer and what life there can be like?
Cyprus is an island located in the middle of the Mediterranean where everything is at your fingertips! With magnificent nature, white sandy beaches, and turquoise sparkling seas, you are always close to fantastic experiences. Cyprus has some of the finest bathing waters in Europe according to the Blue Flag classification, with an average temperature of 27 degrees in the summer, and there are many fun activities to try at sea. How about jet skiing, snorkeling, windsurfing, or water skiing? Or perhaps you would like to try wreck diving – if you're lucky, you might spot both turtles and seals! While beach lounging is great, if you turn your gaze towards Cyprus's magnificent mountain ranges, you will also find activities such as hiking, jeep safaris, guided tours in national parks, and skiing during the winter months.
In the many charming towns around the island, you can find everything from wonderful natural experiences to cultural attractions and world-class shopping. The island is shaped by the meeting of influences from both Greek and Turkish cultures, reflected in everything from the exciting culinary scene to fantastic historical sites and cultural heritage. As a former British colony, Cyprus is a place where people meet, and the international atmosphere permeates the ambiance, with the island known for its warm, welcoming locals.
You will get by well with English, as virtually the entire local population speaks the language, but if you wish, there are certainly opportunities to take courses in Greek, which is also spoken by many on the island.