About Avizion Finans
Avizion Finans is one of Sweden's fastest-growing financial companies. We specialize in corporate financing, debt collection, and accounting. Since our founding in 2019, we have grown at record speed and today we have approximately 30 employees with offices in Gothenburg (main office in Gamlestaden), Stockholm, Jönköping, and Malmö. We are now seeking additional engaged customer service team members.
About the Job
We are looking for a customer service representative who can become the "hub" and ensure outstanding customer experiences at Avizion Finans. In this role, you will be a key contact for customers and handle a variety of inquiries via phone and email. We are seeking a person with a positive attitude, strong initiative, and good collaborative skills. You will be part of a team of 3 customer service employees who collaborate and support each other.
Your Responsibilities Include:
• Manage incoming phone calls, answer customer inquiries, and ensure calls are transferred to the right person. When necessary, take messages and ensure prompt follow-up.
• Monitor incoming support cases and ensure they reach the appropriate person within the company.
• Send welcome letters and customer information to new contract customers.
• Register and verify invoices and archive new agreements.
• Assist with conference bookings and other administrative tasks as needed.
What We Offer:
• Being part of one of Sweden's most rapidly growing financial companies with high ambitions.
• Fantastic colleagues and a work environment that encourages collaboration.
• Opportunity to work with some of Sweden's leading experts in invoice purchasing and accounting.
• A dynamic workplace where each day brings new challenges and opportunities.
Who You Are: We prefer candidates with customer service experience and the ability to work in a role requiring both independence and teamwork. You are comfortable with a high-paced environment and enjoy working towards goals. You speak and write fluent Swedish and have excellent communication skills. It is important that you have a positive attitude, are meticulous, and organized.
Start date to be determined by mutual agreement.
How to Apply
If this sounds like a role for you, do not hesitate to submit your application today! We are collaborating with recruitment company M-R Partner for this recruitment.
Applications will be processed on an ongoing basis, so do not delay in submitting your application.
We look forward to hearing from you!