Customer Support in Lidköping

Do you enjoy solving problems and providing service that makes a difference? We are seeking someone who thrives on customer contact, likes taking responsibility, and wants to work in a dedicated team that helps each other daily. At our client in Lidköping, you'll have a role that combines administration, customer service, and problem-solving in close collaboration with colleagues who truly care about both customers and each other. About the Role In this role, you'll work with the entire customer journey – from first contact to follow-up. You'll handle both simpler and more complex cases, which means you'll constantly learn and grow in the position. Your days will vary between receiving customer inquiries, administering orders, and ensuring smooth system operations. Here are some examples of what you'll do: • Take responsibility for customer cases from start to finish • Quality assure and update customer information • Work with quotes, order placement, and price adjustments • Manage deliveries, complaints, and deviations • Collaborate with colleagues in other teams to solve more complex issues We're Looking for Someone Who We're seeking someone who likes structure, enjoys working with people, and gets energy from helping others. You are detail-oriented, communicative, and willing to take initiative when something needs solving. • Has experience in customer-related work, such as customer service, order administration, or support • Speaks Swedish and English fluently, both verbally and in writing • Enjoys a role with high activity and strong team spirit You'll also need to work on-site in Lidköping with a start time of 07:00. Free parking is available for those who drive. Team and Culture You'll join a cohesive team that helps each other daily. You'll take turns manning phone and email, and when pressure increases, you support each other without hesitation. It's a workplace where you joke, collaborate, and deliver results together. About the Position This is a consultant assignment starting no later than after the turn of the year. You'll be employed by OIO and work at our client in Lidköping. The need is for at least 6 months until summer 2026, with ambition for extension provided both parties are satisfied with the collaboration. Location: Lidköping Working Hours: 07:00–16:00 Start: January 2026 Salary: Fixed salary About OIO Our passion is helping you find the right role and workplace. We're aware that you're selective and choose carefully for your next career step – something we would do too. That's why we work dedicatedly in the recruitment process to get to know you and your ambitions. We believe people in the right place have a greater chance of reaching their full potential. Through fair, uncomplicated employment terms and present leadership, we actively work on your engagement and development. In this way, we strive to become an obvious career partner for you. We are as picky as you are.