Customer Service Representative in Solna

Are you driven by providing exceptional service, solving problems, and creating a positive customer experience? Do you want to develop yourself in a dynamic and customer-focused environment? Then this role might be perfect for you! We are now seeking engaged customer service representatives for our office in Solna Strand. Here, you'll have the opportunity to become part of an inclusive team where service, quality, and customer satisfaction are at the center. Employment Terms • Start Date: December 8, 2025 for 6 months forward • Working Hours: Monday–Friday, 08:00–17:00 • Employment Degree: 97.5% • Location: Solna Strand with excellent public transportation connections • Salary: We offer competitive compensation in accordance with current collective agreements, which means a monthly salary of 23,847 SEK for a full-time position About the Role As a customer service representative, you will be responsible for providing professional support to our customers via telephone and administrative case management. • Answer incoming customer calls • Provide personal and professional service • Help customers with questions about products, services, and invoices • Work in various systems to register and follow up on cases • Collaborate with other departments to find the best solutions for customers We Are Looking for Someone Who: • Has good knowledge of Swedish and English, both spoken and written • Has at least high school education or equivalent • Has a positive attitude and enjoys interacting with people • Is meticulous, solution-oriented, and has a good understanding of routines and rules • Has previous experience with customer contact, preferably via telephone • Has good system and computer skills Meriting Factors • Experience from service professions such as customer service, advisory, retail, healthcare, or similar • Previous work in customer-facing roles involving interaction with customers, clients, or users Great Importance is Placed on Personal Characteristics We are seeking someone who is engaged, responsible, and motivated by creating truly excellent customer experiences every day. Please note that a background check against criminal records and payment remarks will be conducted for final candidates. About Barona Contact Center Barona Contact Center offers a stimulating and eventful work environment. Barona has collective agreements, occupational pension, and wellness contributions. You will work closely with your team leader and be offered continuous coaching and skills development. We are a tight-knit group who have fun together and actively work towards an open and positive corporate culture. Here, you'll have fun at work. Interviews will be conducted on an ongoing basis, and the position may be filled before the application deadline, so submit your application today. Due to GDPR, we cannot accept applications via email, so apply for the position through our website. If you have questions related to the process, please feel free to contact the responsible recruiter. Warmly welcome to apply! More About Barona Barona is an international group with offices in 10 countries. In Sweden, we have offices in Stockholm, Gothenburg, Malmö, Falun, and Strömsund, but we deliver competence supply solutions across the entire country. We offer our customers a visionary and future-adapted partnership and our employees exciting opportunities at all stages of their careers. Since our founding in Finland in 1999, our success has been built on our entire organization being customer-oriented and challenging traditional thinking regarding service offerings and business development. Through our focus on innovation and digitalization, we can continuously stay at the forefront of modern recruitment. Read more here: https://barona.se/om-barona/