Customer Service Representative

Are you ready to be part of a dedicated team working towards sustainable solutions and excellent customer service? Are you prepared to use your administrative skills to contribute to customer satisfaction and efficient processes? Then you might be the one we're looking for! Customer Service and Administration We strive to be the industry's role model in the transition to a circular society. We believe in the power of seeing waste as a resource – a necessity to meet today's environmental challenges and create a future where resources are used smarter and last longer. By contributing to resource efficiency and sustainable construction, we create value for both our customers and society. Transforming by-products into resources is not just an environmental goal – it's a prerequisite for a sustainable future. Together with our customers, we want to be a driving force in the transition towards a greener and more circular world. This is where you, as our new employee, come into the picture. We are growing and seeking someone who can and wants to work up to 50%. Working hours and days may vary depending on workload. We are looking for someone who wants to work in customer service and administration and who is passionate about providing the best possible support to our customers. At our office in Malmö, you will be welcomed by an inclusive and collaborative team where care, service, and responsibility are key principles. Work Tasks In this role, you will have a varied workday and become a central contact for our customers and partners. You will work with both administrative tasks and providing support to our customers via various channels. Your main responsibilities include: • Handling and registering customer cases in our system • Responding to incoming inquiries about services, invoices, and bookings • Administrative support to sales and operations teams We Offer • Comprehensive introduction to routines, systems, and our environmental work • Support from experienced colleagues in customer service and administration • Clear leadership and a collegial team spirit Who Are We Looking For in Customer Service and Administration? We are seeking someone with a strong service mindset, who is solution-oriented and enjoys working systematically and carefully. You should have an easy time collaborating and want to contribute to a sustainable society. Experience in customer service, administration, or similar tasks is meritorious. For this role, we also seek someone who has: • Good knowledge of Swedish and basic English, both spoken and written • Proficient computer skills and experience with administrative IT systems • At least a high school education A Workplace Where Customer Service and Administration Are Valued • Positive and development-oriented company culture • Fixed salary according to collective agreement • Pension provisions and insurance Have we managed to inspire you? Apply today - we work with ongoing selection, and the application deadline is 16/11-2025. We look forward to your application!