About this role
Are you passionate about business and want to meet customers both in the office and remotely? This is the position for you. At Swedbank, you have the opportunity to:
• Meet our prioritized customers in scheduled meetings, either digitally or physically at our offices.
• Contribute to increased customer satisfaction by identifying customer needs and being proactive with solutions.
• Collaborate with colleagues in other functions by directing customers to the right expertise when needed.
• Work together with brokers at Fastighetsbyrån.
• Develop in your role as an advisor alongside your colleagues who share the same responsibilities.
In this role, you need to:
• Hold a Swedsec Advisor License, Mortgage License, and Insurance Distribution License (IDD).
• Have good organizational skills and take responsibility for your tasks in your role.
• Be curious and willing to try new things and tools.
• Be attentive and listen to the customer, building trust during customer interactions.
• Be generous and share tips with your colleagues.
With us, you can experience:
• Personal and professional development through self-leadership and continuous improvement.
• Meaningful work that positively impacts our workplace, our customers, and society.
• An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.
• A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when suitable for the role.
• Benefits such as our employee banking product offerings, pension plan, stock-based reward programs (Eken), and optional group insurance.
"Become a part of our team and... you will be responsible, together with 16 other customer advisors in Northern Gothenburg, for scheduled meetings where we meet customers both digitally and physically at the office, providing comprehensive advice on personal finance. We focus on proactivity and engage with customers across all our channels, including scheduled meetings and phone calls. We have a strong collaboration with colleagues in other roles and direct customers appropriately based on their needs. You will have experienced advisors as colleagues, with both broad and deep expertise. Through a strong customer focus and our generous sharing of knowledge and tips with each other, we create success and contribute to satisfied customers. We are now looking for two advisors to work at our offices in Kungälv and Stenungsund. We welcome your application." Helena Olofsson, your future manager.
"In this recruitment process... we will use the AI chatbot Hubert. Please note that a digital chat interview is a mandatory step in this process."
Information regarding the AI chatbot Hubert process: Immediately after submitting your application, you will receive an email and SMS with a link to our AI chatbot Hubert. You are encouraged to complete the chat interview as soon as possible, and no later than within the next 5 days. The purpose of the Hubert interview is to give all candidates the opportunity to share more about their skills and experiences. We also want to ensure that the assessment is conducted in an objective and structured manner based on the profile we are looking for. We strive for a fair and transparent evaluation in the recruitment process.
GDPR & Privacy: Your privacy is important to us. All processing of personal data is conducted in accordance with GDPR. Information on how we handle candidates' personal data can be found here.
We look forward to your application by December 7, 2025. Location: Kungälv and Stenungsund. Recruiting Manager: Helena Olofsson. We may begin the selection process during the application period and welcome your application as soon as possible. We have made our choice of recruitment method and therefore kindly ask for no contact from advertising sellers or other recruitment service sellers.
Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability – everyone is welcome.